Front Desk Receptionist
Royal Oak, MI 48073, United States
Job Description
- Ensure 100% satisfaction from the moment a guest arrives at the School until they leave. Serve as the main point of contact for all guest\xe2\x80\x99s requests/needs, and then pursuing the issue to a resolution. The agent must exhibit courteous hospitality at all times and must be proactive in every area. Duties will include: checking guests in and out of the school, revenue optimization, fulfilling their requests during their time in school, answering telephone inquiries, setting appointments, and other duties as assigned. Must have a pleasant attitude and excellent demeanor. Must work well under pressure. Schedule flexibility is necessary.
- Follow the School policies and procedures
- Attend staff meetings when directed
- Opening, closing and balancing cash drawer
- Retrieve phone messages
- Schedule appointments for guest and students
- Confirmation calls daily
- Teaching students proper guest handling procedures
- Responsible for keeping reception area clean at all times
- Dust retail shelves
- Keep desk and surrounding area free of clutter and trash
- Assist when needed with the inventory process
- Meeting monthly performance sales and service goals
- Attend Sales and Training events when directed
- 401(k)
- Flexible schedule
- Paid time off
- 4 hour shift
- 8 hour shift
- Royal Oak, MI 48073: Reliably commute or planning to relocate before starting work (Required)
- Customer service: 1 year (Required)
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Job Detail
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Job IdJD4274776
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRoyal Oak, MI 48073, United States
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EducationNot mentioned