Front Desk Receptionist
Grosse Pointe Shores, MI 48236, United States
Job Description
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Position Title: Front Desk Receptionist Department: Membership Reports to: Membership Director Supervises: None
Position Summary: The position is responsible for welcoming members to the club and managing their needs. Also, for operating the main phone line, relaying messages, and booking reservations. The position also assists with data entry, proofreading, communications and mailings as needed.
Qualifications:
- High school diploma or equivalent in appropriate experience
- Two or more years\xe2\x80\x99 experience in a similar position
- Proficient in Microsoft Excel
- Ability to work scheduled hours including, when necessary, holidays and weekends
- Ability to lift 50lbs.
- Lifting, bending, twisting, reaching crouching, and crawling throughout the course of the job
- Being on your feet for an extended period of time
Job Duties:
- Serves as a positive role model by:
- Adhering to the same standards of service and behavior that peers are required to uphold
- Maintaining a positive and friendly demeanor at all times
- Working with peers to meet the needs of the team
- Representing the Club well in its relationships with members and vendors
- Continually provides services in the areas of:
- Greeting members and their guests, while assisting with general questions and concerns
- Operating the main phone line, forwarding calls and taking accurate messages
- Accepting and documenting dinner reservations
- Collecting outgoing mail and member payments
- Operating an efficient coat-check during events
- Maintaining lost and found items in an organized and secure manner
- Assumes responsibility for the department by:
- Assisting supervisors in maintaining proper inventory levels
- Maintaining the appearance and organization of the reception area
- Communicating with supervisors and peers concerning ongoing projects
- Results on which performance will be evaluated but are not limited to:
- Being attentive to the needs of the members
- General behavior and language
- Maintaining good hygiene and a professional appearance
- All but not limited to this
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Job Detail
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Job IdJD4253433
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGrosse Pointe Shores, MI 48236, United States
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EducationNot mentioned