Job Description

Front Desk Coordinator

Busy dental office in Salem, MA is seeking the right person for a Full-time front desk coordinator position. This person would want to work at a special practice that makes a difference in the oral health of their patients and is focused on positive interactions, quality care and constant improvement. We strive to provide an energetic, fun, and positive culture where you can grow personally and professionally. We focus on celebrating our successes as a team in creative ways outside of the office. If you are hired, you are not just joining a new dental office. You are joining a team that respects, empowers, and teaches each other to be the best they can be. Most importantly, truly enjoy being together.

This is a Full-time position that requires some early mornings, evenings and some Saturdays.

Responsibilities and Duties include but are not limited to:

Answering phones and scheduling appointments.
General administration tasks (photocopying, scanning, printing...).
Posting daily procedures.
Communicating with patients about upcoming appointments or other necessary reminders via telephone, email and text message.
Using a specific dental based software to book, switch and cancel appointments.
Handling calls from patients and solving problems creatively.
Collecting payments.
Providing excellent customer service.
Answering patient questions regarding billing/insurance.
Preparing patient financial agreements (estimating insurance portions, offering payment solutions...).

Benefits:
Generous hourly wage.
Participation in 401k Plan.
Dental care benefits for employee, spouse and children.
Medical Insurance Coverage.
Paid sick time benefit.
Aflac supplemental insurance.
If you fit these criteria and would like to pursue this opportunity, please send us your resume and a cover letter with a brief description of why you would be a good candidate for this opportunity.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Flexible schedule Health insurance Paid time off
Work Location: In person