Job Description

Description
Wage Range: $27.88 - $44.61 per hour
Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.
This is an on-site position located on our Kirkland main campus within our HR department serving as the first point of contact for employees, applicants, and visitors. The HR Front Desk Coordinator plays a vital role in delivering a positive and professional customer experience, ensuring that all interactions reflect the organization's values of respect, responsiveness, and service excellence.
By being physically present, the coordinator fosters a welcoming environment, provides timely support, and facilitates smooth communication between HR and internal/external stakeholders. This role is instrumental in maintaining the integrity of HR operations and enhancing employee satisfaction through direct, personalized service.
Job Summary
The HR Front Desk Coordinator provides essential technical, administrative, and customer service support to the Human Resources team. This role serves as the first point of contact for employees, applicants, and visitors, ensuring a welcoming and professional experience while supporting a wide range of HR functions including recruitment, benefits, compensation, leave of absence, employee relations and HRIS. This position is responsible for managing the front desk activities inclusive of answering phones, greeting staff, visitors, and new hires,
Primary Duties:

• Provides general HR customer service to employees, applicants, and the public; both in-person and by telephone. Screens and directs phone calls, takes and relays messages, and answers questions regarding employment, benefits, and other HR-related topics.
• Responds via email to questions regarding human resources matters, rules, and regulations.
• Processes employment verification requests and other requests for information.
• Issues and maintains ID badges, proxy cards, ORCA Business Passport cards, GEMPAY access, and HR employee business cards. Coordinates with Security and Volunteer Services departments as needed.
• Supports new hire orientation by assisting with administrative tasks and onboarding paperwork.
• Serves as a backup for the Recruiting Specialist.
• Receives, processes, and maintains employee credentials, licenses, and degrees in HRIS. Notifies Compensation team of updates requiring ePAR entry.
• Supports HR data management, including data collection, entry, tracking, calculation, and reporting. Compiles and distributes reports as requested.
• Updates supervisor changes and other employee data in PeopleSoft (HRIS).
• Serves as primary point of contact for receipt of Benefits, Leave of Absence, Worker's Compensation, and Reasonable Accommodation documentation.
• Coordinates ordering, stocking, and distribution of office supplies and HR materials (e.g., benefit packets, new hire portfolios).
• Assists with development and maintenance of employee discount programs.
• Performs other duties as assigned.

License, Certification, Education or Experience:
REQUIRED for the position:

• Bachelor's degree in Human Resources, Business, or related field; or equivalent combination of education and experience.
• 2 years of Human Resources experience (preferably including recruitment).
• 1 year of administrative or office support experience.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and HRIS/Applicant Tracking Systems.
• Strong interpersonal, customer service, written, and verbal communication skills.
• Ability to organize, plan, and prioritize multiple tasks with attention to detail.
• Sensitivity to and knowledge of various ethnic, cultural, and socioeconomic groups.

DESIRED for the position:

• Healthcare HR experience.
• Current knowledge of state and federal employment laws/regulations.

Benefit Information:
Choices that care for you and your family.
At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff, and their loved ones maintain and improve health and financial well-being.

• Medical, vision and dental insurance
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans 457(b) and 401(a) with employer contribution)
• Tuition assistance for undergraduate and graduate degrees
• Federal Public Service Loan Forgiveness program
• Paid Time Off/Vacation
• Extended Illness Bank/Sick Leave
• Paid holidays.
• Voluntary hospital indemnity insurance
• Voluntary identity theft protection
• Voluntary legal insurance
• Pay in lieu of benefits premium program.
• Free parking
• Commuter benefits
• Cafeteria & Gift Shop Discount

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.

Skills Required