Job Description

Job Summary

We are seeking a dedicated and friendly Front Desk Agent to join our team at Mission Oncology Partners. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities

Greet and welcome guests as they arrive, ensuring a positive first impression. Manage check-in and check-out processes efficiently. Handle phone calls, emails, and inquiries with professionalism and courtesy. Maintain accurate records through data entry and file management. Assist with scheduling appointments and managing calendars. Support office operations by maintaining an organized front desk area. Collaborate with team members to ensure seamless office functionality.

Experience

Previous experience as a Front Desk Agent or in a similar role is preferred. Familiarity with Insurance Verification is a plus but not required. Experience as a medical receptionist is advantageous but not mandatory. Strong organizational skills with the ability to manage multiple tasks simultaneously. Proficiency in data entry and electronic medical records. Excellent communication skills, both verbal and written.
Join our team as a Front Desk Agent where you will play a crucial role in creating an inviting atmosphere for our clients while ensuring smooth front desk operations. We look forward to welcoming you aboard!

Job Types: Full-time, Part-time

Pay: $14.00 - $21.00 per hour

Benefits:

401(k) Dental insurance Health insurance Health savings account Paid time off Professional development assistance Tuition reimbursement Vision insurance
Work Location: In person