Job Description

About the Community Economic Defense Project (CEDP) & CED Law

Our Mission

We partner with low-income and working people to build economic and racial equity. We do this by confronting economic abuse and investing in community wealth. We use an ever-evolving set of legal, economic and advocacy tools to challenge and dismantle unjust systems, building quickly towards a world where all people have what they need to live and thrive.

Our Organization

The Community Economic Defense Project (CEDP) is a Colorado-based nonprofit. Launched in 2020 as the COVID-19 Eviction Defense Project, our organization was formed to keep our neighbors housed during the pandemic. Working with clients, we built a deeply integrative approach to eviction, foreclosure, and homelessness prevention that centers the legal and financial needs of housing-insecure families and uses a variety of tools to keep them housed.




Our team now serves more than 1,000 people per month, bringing together housing lawyers, economists, data analysts, policy-experts, organizers, and technologists to serve our clients. We have served more than 50,000 low-income Coloradans across 45 counties, distributing over $200 million in emergency assistance. We have also contributed to the passage of major legislation to prevent eviction, stop economic abuse, and make credit and life-saving medication cheaper. CEDP's model has been cited as a best practice by the White House and HUD in 2022-2023, think tanks like the Urban Institute, and in the media.




Building on our work to stop evictions, CEDP has further expanded its integrated services model to include disaster response, predatory towing, debt collection, benefit access & navigation, long-term rental assistance, and homelessness response. Similar to CEDP's work on rental housing, these efforts offer a continuum of care that includes navigation and advisory services, targeted payments, legal support, and the ability to participate in advocacy.

More about the Front Desk Coordinator Role:

We are seeking a Front Desk Coordinator, bilingual preferred but not required, who is available to work at our Denver Office. You will be responsible for front desk reception, client service, office readiness, and program coordination. You will ensure consistent, trauma-informed support for clients and a well-managed office environment.

In this role you will:

Warmly greet all clients and visitors; manage the video doorbell intercom system Set up and maintain a welcoming and trauma-informed environment. Conduct and log in-person client intakes using tools such as the Denver Office Tracker, sign-in sheets, and HubSpot. Provide estimated waiting times and assist with connecting clients to appropriate staff. Use Slack and email for shift handoffs, updates, and internal communication. Stay informed on CEDP services to support accurate client referrals. Ensure lobby and shared spaces are clean, stocked, and inviting. Restock front desk, kitchen, and supply areas; update inventory sheets and notify the Director of Safety of low supplies. Receive, sort, and distribute mail and packages. Prepare shared spaces and meeting rooms for internal events or programs. Support with data entry, email and Slack communication, and general administrative tasks. Coordinate check disbursements following internal protocols. Monitor Slack channels for shift updates, check arrivals, and coverage needs. Assist with additional tasks as needed to ensure a positive client experience.

Position Requirements:

Bilingual in English and Spanish preferred A minimum of two to three years of experience as a front desk representative, customer service agent, or relevant position Ability to be in-person in CEDP's Denver office, this part-time role can be flexible with scheduling, based on candidate availability and office operation needs. The Denver office is open Monday through Friday, 8:30 AM to 5:00 PM. Arrive on time, follow safety protocols, and maintain a welcoming, organized office space. Ability to develop, implement, and manage office standards and policies A background working with diverse communities, particularly with clients experiencing traumatic events Experience supporting individuals in crisis or navigating trauma Strong organizational and time management skills Proficiency in Microsoft Office, Google Suite, Slack and familiarity with office machines (e.g. printer) Demonstrated proficiency working with Customer Relationship Management databases, like HubSpot, or similar tracking and organizing technologies High emotional intelligence and professionalism Commitment to equity, inclusion, and public service Proven ability to provide positive client services Fantastic organizational skills and ability to self-manage and prioritize a complex workload with rapidly changing demands

Additional Details:

Candidates must reside in Colorado, ideally within the greater Denver Metro area. The position includes competitive pay, flexible time off, benefits package (including medical, dental, vision), and 401(k). An hourly rate of $30.46, plus a $1,000 per year in-office employee pay adjustment All employees receive a technology stipend of $720 per year Employees who utilize two languages or more at work are eligible for a $2,000 salary differential per year added to the salary grade listed above. Language assessment will be conducted by the organization as a requirement to receive the differential Applications will be reviewed on a rolling basis but must be received by January 6th, 2026
The estimated time to complete the recruitment process will be by February 13, 2026
As in-person work is sometimes required, all employees at CEDP & CED Law are expected to maintain current vaccination status in keeping with CDC recommendations. * CEDP is an equal opportunity employer, committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.