Job Description

Overview

Columbus Dental Arts is looking for a front desk coordinator with excellent communication and multitasking skills for our established PPO office. Minimum of one year experience in a dental office.

Patient Reception: Greet patients with a warm and friendly demeanor, ensuring they feel comfortable upon arrival. Handle new patient registration, verify insurance information, and assist with any necessary paperwork. Scheduling: Manage the appointment calendar efficiently to ensure optimal scheduling for patient visits. Telephone and Email Correspondence: Answer incoming phone calls and respond to email inquiries promptly and professionally. Provide accurate information about services. Make appropriate appointments. Collect all new patient information. Patient Records: Maintain and update patient records with accuracy and confidentiality. Ensure all necessary documentation is complete and organized for easy access by the clinical team. Patient Care and Satisfaction: Strive to deliver five-star experience with exceptional customer service to all patients, addressing their concerns and resolving any issues that may arise. Ensure a positive patient experience from check-in to check-out. Insurance: Verify dental insurance and patient benefits; submit claims accurately and in a timely manner. Obtain and review insurance coverage details prior to treatment. Recalls: Manage recalls lists, especially for patients who cancel, no-show, or have not rescheduled. Follow up on special cases as needed.

Qualifications

High school diploma or equivalent is required. Proficiency in computer software applications. Strong organizational skills and attention to detail to handle patients records, scheduling, and administrative tasks effectively.
Job Types: Full-time, Part-time

Pay: $23.00 - $25.00 per hour

Expected hours: 28 - 34 per week

Benefits:

401(k) Health insurance Paid time off
Work Location: In person