Job Description

Job Title:

Crew Member

Location:

Dairy Queen - Towanda

About Dairy Queen:

Dairy Queen (DQ) is one of the most recognized and loved quick-service restaurant brands, known for its iconic soft-serve, Blizzards, burgers, and smiles! At Dairy Queen Towanda, we pride ourselves on creating a fun, fast-paced, and team-oriented environment where great service and delicious treats go hand-in-hand.

Position Summary:

Crew Members are the heart of Dairy Queen operations. They are responsible for providing outstanding customer service, preparing and serving quality food and treats, maintaining cleanliness, and ensuring that every guest leaves happy.

Key Responsibilities:

Customer Service:

Greet customers warmly, take accurate orders, and ensure a pleasant dining experience.

Food Preparation:

Prepare and assemble DQ menu items according to established recipes, portion standards, and safety procedures.

Treat Creation:

Make and serve DQ Blizzards, cones, sundaes, shakes, and other treats with precision and care.

Cleanliness:

Maintain cleanliness and sanitation of work areas, dining areas, and equipment.

Teamwork:

Work efficiently with fellow team members to ensure smooth operations during rush hours.

Cash Handling:

Operate the point-of-sale (POS) system accurately, process payments, and issue receipts.

Safety Compliance:

Follow all food safety, hygiene, and workplace safety procedures.

Other Duties:

Assist with restocking supplies, taking out trash, and supporting shift supervisors as needed.

Qualifications:

Previous experience in food service or hospitality is a plus, but not required -- we provide full training! Strong communication and teamwork skills. Friendly, energetic, and positive attitude. Ability to multitask and work in a fast-paced environment. Reliable and punctual with strong attention to detail. Must comply with all local health and safety regulations.

Working Conditions:

Flexible shifts, including evenings, weekends, and holidays. Standing for extended periods and performing repetitive tasks. Exposure to kitchen equipment and moderate noise levels.

What We Offer:

Competitive hourly pay. Flexible scheduling. Employee discounts on food and treats. On-the-job training and opportunities for career growth within DQ. Fun, friendly, and supportive work environment
Job Types: Full-time, Part-time, Contract

Pay: $13.21 - $15.90 per hour

Benefits:

401(k) Health insurance Paid training
Experience:

Basic math: 1 year (Preferred)
Shift availability:

Day Shift (Preferred) Overnight Shift (Preferred) Night Shift (Preferred)
Work Location: In person