Job Description

Hybrid/Remote Position

About the role:

As an Enterprise Inside Sales Engineer, you\xe2\x80\x99ll be splitting your time across two major focus areas; (1) supporting senior-level sellers in an attempt to grow existing customers, or win new customers, and (2) contributing to the SE Team as a Senior resource. There is an expectation that a Enterprise ISE is highly accountable for each technical sale, meaning that strong storytelling, objection handling, custom workarounds, advanced integrations, and extensive hands-on experience are requirements to win most deals. Takeaways from these activities should be shared across the SE Team via team meetings, messaging tools, etc.

Additionally, a Enterprise ISE is accountable for carving out time to source and deliver product information, conduct testing of alpha products/features, manage projects, and build process improvements and automation that will scale the broader Inside SE Team. A Enterprise ISE will still carry a quota, so a successful Enterprise ISE will possess excellent time management skills and will maintain a clear focus on retiring quota in addition to Senior responsibilities.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact\xe2\x80\x94helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have innate curiosity in how businesses work: One day you\xe2\x80\x99ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven\xe2\x80\x99t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Our high-performance culture means you\xe2\x80\x99ll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At our company, sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.

• Conduct product demonstrations and facilitate live proof-of-concept trials for prospective customers, and ensure these prospects understand - and are fully utilizing - the platform.
• Work closely with Product Management, and other relevant teams, to help develop the platform.
• Demonstrate the value proposition of our products and services along with the platform\'s core capabilities on-site, remotely via webinar sessions, or at field events such as conferences and trade shows.
• Respond to functional and technical elements of RFIs/RFPs.
• Have the ability to be organized and analytical, and eliminate sales obstacles using creative and adaptive approaches.
• Demonstrate comfort working for a dynamic technical organization with a fast-growing partner and customer base.
• Remain highly available to Sales and cross-functional teams, making a measurable impact on Sales and product development in your region, and contributing to SE Team enablement.
• Be a dynamic contributor on both Sales and SE Team internal communications channels.
• Champion, role model, and embed our cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

• B.S. degree in Computer Science, or Industrial/Electrical/Mechanical Engineering
• 5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)
• Previous experience working in a Fleet Sales environment
• Strong technical and business acumen
• Excellent communication (verbal and written), customer service, and interpersonal skills
• Working knowledge of various integration standards and transports (XML, REST, SOAP, EDI, etc.)
• Experience integrating with RESTful APIs between SaaS applications
• Exposure to various SaaS-based integrations

• IoT or general tinkering experience (work or hobby) a plus
• Logistics, Supply Chain, Telematics, Manufacturing or general operations background a huge plus

Tenacious Software