Job Description

Position Summary

Responsible for managing the mobile devices, desktops, laptops, and peripheral devices used to support access to and use of Gothenburg Health business systems, the End User Architect will work with the broader IT and business organization to deliver solutions, serve as a subject matter expert in end user computing technology, manage governance and compliance to the standards, and drive focus on delivering an excellent end user experience.

Key Accountabilities

• Responsible for the architecture and design of new additions to the End User Computing environments and providing technical expertise in identifying, evaluating, and developing effective systems solutions that meet business application requirements
• Assists in the evaluation of vendor and/or service providers through development of RFI/RFP, analysis of results, vendor interviews, and pilot programs
• Participates in the evaluation of new software tools and may lead projects to implement new tools or upgrades to existing tools. May direct the activities of other associates on project assignments
• Analyzes customers\xe2\x80\x99 business needs and develops technical requirements, prepares Requests for Quotes (RFQs)
• Responsible for researching industry technology trends and developments and how to incorporate them in Gothenburg Health IT\xe2\x80\x99s vision
• Mentors younger staff and peers in areas of IT where the End User Architect is most strong
• Develops standard configuration and documentation
• Develops installation and configuration procedures
• Implements system configuration changes, as requested
• Develops maintenance procedures
• Trains user support specialist and service desk technicians in operation and issue resolution
• Provides installation and troubleshooting backup and escalation assistance to teammates
• Root Cause Analyzes failures and works with service providers to resolve discrepancies
• Configure and manage security controls both endpoint protection and Group Policy Object creation and maintenance in an Active Directory environment
• Monitors desktop/mobile/peripheral device performance and supports system engineers in expanding and tuning operating platforms to meet Gothenburg Health\xe2\x80\x99s needs
• Performs maintenance, backup, and recovery tasks for desktop/mobile/peripheral devices when necessary

Minimum Qualifications

• Bachelors or Associates degree in IT, Management Information Systems, or related technology or equivalent combination of education and experience
• Proven experience creating and executing technology strategy and technical solutions
• Proven record of successful delivery of customer focused IT solutions
• Track record of strong communication skills
• Healthcare experience preferred
• Knowledge of equipment and software characteristics of various computer systems and a general understanding of system features
• Proven knowledge of managing Microsoft Windows in an Active Directory environment
• Knowledge of computing infrastructures and hands-on technical troubleshooting capabilities
• Knowledge of Data Protection as it pertains to HIPPA and policy writing skills
• Knowledge of Office 365 administration and use

About Gothenburg Health

Gothenburg Health is a critical access hospital and clinics located in Gothenburg, Nebraska. This is an opportunity to join a innovative and positive work culture with a growing healthcare provider with unparalleled passion. We offer a competitive salary and benefit package that includes vacation and sick leave, extended illness, health insurance, paid life insurance, paid long term disability, and a defined contribution retirement plan with an employer match.

Apply now online or send resume to hr@gothenburghealth.org to begin your journey with Gothenburg Health

PI217564067

Gothenburg Health