Job Description

The Employee Relations Partner is instrumental in cultivating a positive and collaborative workplace culture by providing expert guidance and support on all employee relations matters. This role serves as a trusted advisor, proactive problem-solver and will be responsible for handling employee concerns, addressing workplace conflicts, and leading initiatives that strengthen workplace culture and employee engagement.

Essential Functions:

Build, implement, and continuosly optimize the employee relations program. Establish standardized processes, tools, and metrics for tracking, resolving, and analyzing employee relations cases. Serve as the primary point of contact for employees seeking guidance on workplace issues and disputes. Investigate and resolve employee complaints, grievances, and disciplinary matters in alignment with policy and employment law. Mediate conflicts between employees, managers, and teams to foster a positive, inclusive, and respectful workplace culture in alignment with company values and behaviors. Recommend and implement conflict resolution strategies to prevent recurring or systemic issues. Provide advice and expert support to leaders in managing complex employee relations matters and sensitive situations. Build and maintain strong partnerships with internal clients, serving as a trusted advisor on HR, compliance, and workplace matters. Conduct thorough investigations by interviewing parties, collecting and evaluating evidence, and maintaining detailed documentation throughout the process. Prepare comprehensive investigation summaries and reports that outline findings, recommendations, and appropriate next steps. Partner with HR leadership to ensure fair, consistent, and compliant outcomes in all investigations. Collaborate with HR leadership to assess, develop, and update company policies and procedures related to employee relations and workplace conduct. Ensure consistent interpretation and application of policies across the organization. Stay current with federal, state, and local employment laws. Work closely with HR leadership to address potential legal exposure and to align HR practices with regulatory requirements. Develop and deliver training programs for managers on employee relations best practices, investigations, compliance, and effective communication. Conduct organization-wide training and awareness campaigns on respectful workplace standards, reporting channels, and anti-harassment policies. Support the performance management process by coaching managers on feedback delivery, documentation, and progressive discipline. Additional duties as assigned.

Minimum Qualifications:

Bachelor's degree in human resources or related field, required PHR, SHRM-CP, SPHR or SHRM-SCP, preferred 3+ years of experience in employee relations and/or advice and counsel. Strong knowledge of employee law and regulations Excellent investigative skills Excellent verbal and written communication skills Ability to manage multiple complex projects

EMPLOYEE BENEFITS:

Caring for You, So You Can Care for Others

Medical, dental and vision Flexible Spending & Health Savings Accounts Generous Paid Time Off plan & attendance incentives Employer Paid Life Insurance Employee Assistance Program (EAP) Short-term disability (STD) Long-term disability (LTD)

Stronger Together: Supporting Your Growth & Success

401(k), including an employer match up to $2,500 annually Education Assistance up to $5,250 annually As Grafton is a 501(c)(3) non-profit, you may be eligible for federal student loan forgiveness

If you have issues applying or have any questions about this position, please reach out to us at hr@grafton.org





Grafton is an equal employment opportunity employer and tobacco-free workplace.



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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.