SUMMARY OF DUTIES: The Employee Engagement Manger will be responsible for initiatives and experiences that help employees connect to Amtrak\xe2\x80\x99s mission and values while developing and driving a rewards and recognition culture where employees feel valued and appreciated and are encouraged to continuously improve. ESSENTIAL FUNCTIONS:
Design and implement a full employee communication and engagement strategy that cultivates a positive, open and innovative culture.
Develop strategy to gather and report on the Voice of the Employee (VoE). The EE Manager will identify key deficiencies in the employee experience, crafting and executing creative and measurable action plans for improvement that inspire and motivate employees across roles and departments.
Implements, conducts, facilitates, and/or analyzes results of employee morale and retention initiatives such as incentive programs, stay interviews, career development meetings, employee surveys, and exit interviews
Deliver insight by utilizing data from pulse surveys, employee focus groups and other experience data to provide meaningful insights and trends to leadership.
Establish action planning methodologies and programs that address gaps in the employee experience; partner with leaders at all levels of the organization to track, deliver, and report on results.
Create and design regular employee engagement strategies and communications that help to connect employees to Amtrak and forge an emotional, intellectual, social bond with the company.
Establish standardized event procedures, track event KPIs and identify areas of opportunity for future events.
Manages and executes projects, budgets and proposals, timelines and creative design to increase employee engagement and to improve and sustain employee culture across multiple audiences
Maintains knowledge of trends, developments, and best practices in employee retention, morale, recognition, productivity, and incentives.
Drive and promote culture initiatives, volunteerism, engagement, and recognition including ideation, leadership alignment, communications, and execution.
This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.
MINIMUM QUALIFICATIONS:
Bachelor\xe2\x80\x99s Degree in Employee Engagement, Human Resources, Communications Studies, Journalism, Marketing, required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
9+ years of relevant experience preferred
7 years of relevant experience required
Proven experience in internal communications and/or workforce engagement
Ability to identify and articulate key business drivers and ROI of employee engagement
Experience in facilitating two-way communication with multiple audiences, including creating forums, focus groups and frequent feedback loops.
Proven experience delivering meaningful employee experiences through effective communications and internally facing events or initiatives
Demonstrated written/verbal communication skills including solid facilitation and presentation skills
Must possess the ability to create content that requires little or no editing for appropriate internal and external audiences
Critical thinker with problem solving acumen
Ability to handle tasks independently in partnership with multiple functions
Champions inclusion by seeking diverse perspectives and encouraging innovative ideas through collaborative teamwork
Job Knowledge and Technical Expertise
Strategic Thinking
Project Management Problem Solving
Attention to detail
Proficiency in Microsoft Office suite required
Strong editing skills
Self-motivated, proactive, committed to continuous improvement
Strong analytical skills
Solid time management and organizational skills
Ability to maintain/manage confidential informati
Job Type: Full-time Pay: $101,410.00 - $131,430.00 per year Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
Monday to Friday
Work Location: Remote
Health insurance
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