Overview
Enterprise Fleet Management, an affiliate of Enterprise Holdings has an exciting opportunity for a Client Support Coordinator! This person will process billing and assist Fleet Management customers with billing and invoice questions. The Client Support Coordinator will partner with Enterprise Fleet Management (EFM) groups and internal teams to ensure customer\'s questions are answered in a timely manner by providing billing expertise, proper follow up, and escalation of billing and invoicing opportunities The ideal candidate will be detail oriented, able to juggle multiple responsibilities while meeting deadlines and have a strong commitment to customer service.
Working under our Business Management Department, this person will be responsible for processing purchase options for multiple fleet groups and will be the main contact for customers, drivers and groups on all related questions. The coordinator will also provide clients with excellent client service throughout the sale process and research and respond to questions for Enterprise Fleet Management (EFM) clients and Groups in a timely manner. The ideal candidate will possess exceptional customer service, organizational and communication skills accompanied with strong attention to detail.
This position works 40 hours per week and offers a flex schedule! The starting salary range is between $44,400-$53,300, depending on experience and skill level. In addition, we offer full benefits, 401K, profit sharing and great discounts!
Our office is located at 9315 Olive Blvd, St. Louis, MO 63132. This position is primarily work from home with the occasional opportunity to come into the office for team building activities and meetings.
Responsibilities
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