Job Description

LOVE WHAT YOU DO

At Waxing the City, we are passionate about helping our clients look and feel their best. Being a part of Waxing the City means you are part of something bigger \xe2\x80\x93 you\xe2\x80\x99re a part of improving the self-esteem of the world.

We are seeking an individual who has an entrepreneurial spirit that will champion the careers of our Cerologists\xc2\xae and business to success. This person must thrive in the area to support and manage multiple locations . This person must be able to confidently manage all aspects of the business from client service, human resource management, local marketing/PR, inventory, and fiscal accountability. This person will also be passionate about the beauty industry, engaged in ongoing learning, and enthusiastic about the local community the studio serves. The District Manager must love to work with a team and provide them with support and help them to grow in their individual stores .

SUMMARY:

The District Manager position is responsible for all locations assigned to them. Day to Day contact and supervision with Studio Managers.

The District Manager will also work closely with owner(s) to help oversee human resource management, public relations/marketing, customer service/relationship management, and fiscal accountability. This position requires accessibility including first point of contact 24 hours/day, 7 days/week.

ESSENTIAL FUNCTIONS:

• Client Acquisition, Client Experience, Client Retention
• Inventory Management
• Local Marketing, Community Engagement, Local Studio Social Media, and Public Relations
• Staff Recruitment, Hiring, Management, Development and Retention
• Studio Upkeep this includes but not limited to the following; managing cleaning checklist in accordance to the Board of Cosmetology for the treatment rooms & front lobby area. Identifying & reporting any broken or unsafe equipment in the studio to ensure the safety or employees and clients.
• P&L Management
• Execution of System Wide Promotions and Club Orange Loyalty Program Growth and Retention

ROLE SCOPE AND COMPLEXITY:

This role ensures that the business is running at maximum efficiency, the client experience is delivering on expectations and goals, the staff is receiving applicable training and development, and the business is operating at a profit.

The District Manager is responsible for oversight of operating according to the laws of the State and that all employees (Cerologists\xc2\xae) have the appropriate licenses, abilities to perform the duties assigned, and is adept at delivering a high-end client experience.

MINIMUM QUALIFICATIONS REQUIRED:

• 2-year degree or equivalent
• Effective leadership skills
• Excellent written and verbal communication skills
• Ability to motivate a team to deliver a superior client experience
• Exceptional Customer Service
• Ability to juggle multiple priorities and deliverables simultaneously
• Detail Oriented

PREFERRED:

• 2 years business and staff management
• 2 years beauty industry/salon experience

Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing the City Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing the City Worldwide, LLC.

Waxing the City