Job Description

Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 500 employees dedicated to reducing barriers and creating opportunities for low income individuals and families. At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:

• Casual work environment
• 4 weeks of Paid Time Off
• Medical
• Dental
• Vision
• Paid Life Insurance
• Tuition reimbursement
• 12 paid holidays
• Paid sick leave
• Career advancement and professional development
• 5% contribution to your 401K whether you participate on your own or not.
• Great co-workers and a great mission with an outstanding Community Action Agency
• 37.5 hour work week

The Director of Youth Homeless Services will be responsible for the development, implementation, and management of youth and young adult (YYA) programming. This position will oversee coordination of services provided to YYA that are in crisis e.g. experiencing housing, food, and/or workforce instability across the North Middlesex region. The ideal candidate for this role will have the following:

• Bachelor\'s Degree required. Master\'s preferred.
• Familiarity with HUD/DHCD housing program regulations and eligibility requirements preferred.
• Demonstrate ability to lead teams successfully
• Excellent organizational skills with the ability to manage on-going projects concurrently.
• Collect and analyze financial and other data following guidelines to determine eligibility.
• Proficiency in math, Microsoft Office or similar technology required
• Strong interpersonal, oral and written communication skills. Good negotiation and customer service skills.
• Sensitivity to the needs of diverse, low income populations. Ability to manage several tasks at once.
• Sound judgment, demonstrated ability to handle emotionally stressful situations and manage conflict.
• Outstanding communication skills and the ability to work proactively and independently in a diverse environment
• Ability to maintain confidentiality.
• Ability to meet deadlines and work under pressure.
• Desire to work with low income, culturally diverse, and at-risk families and individuals.
• Bi-lingual skills (English/Spanish or English/Khmer) preferred.

Responsibilities include:

• Develop, implement, and oversee essential programming for YYA that are experiencing housing, food, and workforce instability.
• Supervise and lead a team of managers across various service delivery departments
• Collaborate and build partnerships with community stakeholders focused on youth resources.
• Develop and monitor performance management systems.
• Oversee operations for the Youth Opportunity Center
• Monitor YYA data within agency databases and comply with reporting requirements
• Work with the Planning Department to identify, write, and submit grants to enhance YYA programming.
• Implement and ensure compliance with funding and agency standards.
• Partner with the Balance of State (BoS) and Executive Office of Health and Human Services (EOHHS) to advocate for a regional response to end youth homelessness.
• Convene regional partner meetings across the North Middlesex region
• Leverage funding to create and enhance regional programming.
• Follow customer service protocols and maintain consistent and professional relationships vendors, participants, and funders
• Attend meetings and training as necessary.
• Respond to all correspondence in a timely manner.

Commitment to Diversity Equity and Inclusion Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment. This is an exciting opportunity to become an integral member of an innovative, outcome focused team in an organization committed to excellence.