Director Of Supervision (operations)

Salt Lake City, UT, United States

Job Description


Job Overview:

Security Finance is hiring a Director of Supervision (Operations) in the state of Utah! This position oversees the operational performance of 40-80 branch locations through the direct leadership of multiple district level managers.

In this role, you can expect to:

  • Establish territory metrics, including growth, performance, and financial objectives to ensure continuous business development, growth, and profitability.
  • Recognize business trends and exercise sound decision-making and problem solving. Develop and recommend business strategies by working through District Managers to maintain high customer and employee satisfaction, accountability, and retention.
  • Develop and direct District Managers by setting and communicating clear expectations, ensuring employee accountability by utilizing continuous coaching and feedback. Conduct in-person visits to all branch locations a minimum of twice annually and conduct remote written visits, as needed.
  • Ensure training and compliance with appropriate lending, underwriting, reporting, and collection procedures, along with state and federal lending regulations, to meet objectives and maintain a profitable territory now and in the future.
  • Partner with the Talent Management Department to assist in selection, onboarding, and training of District Managers.
  • Identify and support employees with the desire and ability to advance within the Company to develop deep bench strength and ensure succession planning.
  • Evaluate markets for opening new branches; continually review locations and markets of existing branches to ensure they are best positioned for profitability; monitor and recommend closing or merging branches.
  • Build relationships and represent the Company with state and local legislatures, along with any state trade associations.
You could be a great addition if you have:
  • 7 to 10 years of successful experience in a traditional personal installment loan business.
  • Knowledge of state and federal lending regulations along with a general knowledge of employment laws.
  • Ability to travel daily within the defined territory, with the occasional overnight stay and/or remote work as business needs dictate.
  • Ability to analyze data, identify trends, identify the root problem, and propose solutions.
  • Excellent communication/listening skills including strong written, verbal, interpersonal, and presentation skills with the ability to relate to, influence, and coach employees of all levels.
  • Ability to maintain license, certification, and/or governmental approval to provide ancillary products and services, such as insurance or tax preparation, as applicable. Must maintain IRS suitability.
  • Valid driver\'s license and daily access to a reliable automobile for business use.
  • Ability to effectively utilize MS Office including Word and Excel.
  • Ability to balance strategic thinking and operational delivery.
  • A drive for continuous self-development.
  • Strong business acumen with an adaptive leadership style.
  • Ability to adapt quickly to changes in the marketplace, technology, and new products/programs. Ability to lead a team through the changes.
  • This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be evaluated and will not automatically disqualify the candidate.
We offer:
  • Competitive base salary, plus annual bonus potential.
  • An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
  • Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
  • Growth Potential - We believe in fostering our employees\' talents and providing a pathway for their individual career story.
We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good stewards of our community, helping neighbors in times of need, and treating customers with the respect they deserve.

Security Finance

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Job Detail

  • Job Id
    JD4347029
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Salt Lake City, UT, United States
  • Education
    Not mentioned