Directs and oversees all activities related to the recruitment of blood donors for the organization.
Assures that messaging used for the recruitment of donors is developed to meet targeted collection goals and for product optimization.
Designs and directs a comprehensive donor recruitment and retention plan for the organization.
Counsels and evaluates the performance of direct reports. Oversees processes related to the coaching and mentoring of recruitment management staff to assure a well-functioning team.
Oversees the selection of donor recruitment staff and assures that selected personnel have the necessary knowledge, skills, and abilities to meet the requirements of the job.
Assures that monthly meetings with each DG Representative are conducted to discuss performance, goal attainment, annual and monthly booking practices, projection accuracy and related recruitment goals and standards.
Assures mobile recruitment calendar is prepared so that monthly production, projection accuracy and blood drive efficiency goals are achieved.
Manages the data base of blood donors and donor groups in order to assure successful strategies to meet collection goals, standards, and efficiency measures.
Meets established collection goals and standards through effective training, leadership, and product maximization strategies.
Works collaboratively with Communications, Marketing, Donor Services and Volunteer Services to promote and execute blood drives, including staffing, communications and recruitment and retention strategies.
Tracks, trends and analyzes monthly fixed site and mobile recruitment data. Reports findings to COO and develops corrective action plans for improvements or changes to recruitment operations.
Oversees the process for the investigation and timely resolution of internal and external customer service issues.
Complies with purchasing and expense control procedures. Assures cost effective purchase of recruitment supplies and materials.
Assists the COO in monitoring and explaining deviations in monthly expenses for fixed site and mobile recruitment operations.
Participates in activities to further professional development.
Other duties as required to fulfill the organization\xe2\x80\x99s mission, vision, and values
Education: Bachelor\xe2\x80\x99s degree in public relations, marketing, or equivalent experience Licensure/Certification: None Experience: 5 years recruitment, healthcare sales, or marketing, plus 2 years in a senior leadership role
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