Job Description

At MOD, everyone is free to be themselves and has an equal opportunity to pursue their hopes and dreams. We embrace individuality, support human growth, and recognize the value in second chances. To us, pizza is more than just food. It\'s our platform to make a positive social impact in the lives of our people and the communities we serve.

Be a part of creating a positive social impact in more than 500 communities across North America. Every day and in every store, we create a culture where individuality is celebrated. And as part of MOD, you will be empowered to provide that same experience through world class support of our Squad and stores.

Compensation: $140,000 -$160,000

• Actual salaries will vary based on a candidate\'s qualifications, competencies, experience, geographic location.

In addition to base pay, MOD Pizza offers a total compensation package including:

• Company and/or individual performance annual bonus
• Medical/dental/vision/life insurance/disability insurance options
• Up to 20 paid vacation days per year and 10 paid holidays
• 401(k) retirement eligibility
• Paid sick leave
• Paid parental leave
• Employees can progress through the pay range by earning performance-based pay increases
• Access to MOD\'s Employee Assistance Program
• 100% funded educational programs for eligible Squad

Summary

The Director of People Systems & Operations provides strategic leadership and tactical guidance to our People Systems & Operations teams. Responsible for evaluating, building, and maintaining our systems and processes to drive workforce effectiveness while delivering an engaging employee experience. This position is a thoughtful strategist and an expert tactician. This position is an integral part of our People team and will report to the VP of Total Rewards, People Systems & Operations.

Key Responsibilities

Systems:

• Responsible for leading the evaluation, configuration and maintenance of our People Systems
• Create and maintain a strong partnership with the enterprise systems team to maintain our quality and production SaaS environment, ensuring collaboration and support through quarterly releases, integrations with other systems, identity management and maintenance of our core people systems.
• Create and maintain strong partnerships across the People team functions, seeking to understand the needs of the different stakeholders and then manage the enhancement/updating/fixes/configuration of the systems to create the most efficient processes and drive the best possible employee experience
• Assess, diagnose, prioritize, and lead the design, implementation, and administration of all People systems, working with subject matter experts across the People team and enterprise systems/IT as appropriate
• Supports, manages, and develops all members of the People Systems team focusing on delivering quality products and services while supporting squad development.
• Works with the team to develop, implement and maintain processes and practices to ensure consistent administration and high levels of customer service
• Evaluates system design and integration along with internal processes to ensure cost effective and efficient People support solutions
• Develop and maintain a People Systems roadmap in collaboration with IT
• Collaborates with the MOD SAP Center of Expertise cross-functional team to maintain the SAP platform
• Uses best practices and knowledge of internal or external business issues to improve products or services, lead RFP process and system implementations

Operations:

• Partner with People leadership to develop a strategy that supports our company vision (including key metrics, drivers for growth, and organizational capacity to deliver against objectives)
• Manage and provide guidance to People Operations teams
• Partner closely with other members of the People team as well as internal stakeholders to further define and drive efficient, scalable processes, programs, and systems in support of the employee lifecycle within our People Systems
• Lead the People team reporting function, ensuring timely, accurate repeatable reports and dashboards to help drive departmental and business outcomes.
• Participate and coordinate preparation of Quarterly Business Review presentations and any other periodic reporting to leadership teams
• Review, assess, and implement appropriate record retention policies and programs, and SOX related schedules and reviews
• Support the MOD Listens program strategy and execution (MOD\'s employee engagement survey)

Basic Qualifications

• 12+ years of People Operations and HRIS management experience
• 8+ years of experience as a people leader
• Ability to prioritize effectively and align resources with key initiatives
• Strong ability to diagnose technical and process gaps with proven success in implementing solutions
• Experience working in a dynamic, fluid, and fast-paced environment
• Passion for, and deep understanding of People Operations, and Tech/SaaS business
• Proven track record of creating solid relationships with internal business partners
• Expertise in leveraging information to influence business outcomes
• Excellent communication skills, with proven ability to effectively present information on an individual basis and to leadership

Physical Requirements

Office work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse, and telephone. Regularly operate a computer and other office equipment. Occasionally move about the work site to access file cabinets, office equipment, etc. Exert up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or regularly move objects. Communicate and exchange information with co-workers and other individuals in person and electronically.

Want to help us spread MODness\xe2\x84\xa2? Apply today!

MOD welcomes people from all backgrounds and walks of life, and it\'s reflected in our largely diverse community of MOD Squaders. MOD is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. MOD recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.

This is not intended to be all-inclusive. We all may be assigned other related duties as assigned to meet the ongoing needs of the organization.

MOD Pizza is a second (fair chance employer) and an Equal Opportunity Employer. The full statement is available on the career site.

PERKS

• 50% off your meals at MOD
• Access to employee support & development
• Awesome MOD swag: t-shirts, bandanas, stickers, etc.

OUR PURPOSE

MOD exists to serve people. Don\'t get us wrong, we make some really amazing food. But pizza alone isn\'t what makes MOD special. What truly sets us apart is the MOD Squad \xe2\x80\x94 the people who deliver authentic and inspired service to millions every year.

At MOD, we believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. So that\'s exactly what we\'re doing. In every city, in every neighborhood, in every restaurant \xe2\x80\x94 our purpose is measured by the positive social impact we can make together.

MOD is committed to be the leading employer for individuals facing barriers.

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