Job Description

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Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt

Position Summary

Responsible for the quality assurance, audience segmentation, scheduling, implementation, and troubleshooting of Digital Communications (email, SMS, mobile push) deployments. Manage the data structure, automations and queries that support the deployment of customer facing communications. Demonstrate the company\'s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions * Execute all aspects of the digital communications deployment process from original audience generation/import to post deployment analysis

• Ensure the accuracy of communication audiences and the timing of communications, performing QA on all aspects of the process
• Monitor live campaigns to ensure they remain functioning as anticipated post launch
• Develop ways to personalize email content based upon customer history, targeting, A/B split testing, live content and more
• Manage the data structure of audience data within our communications platform(s)
• Creation and maintenance of automations built to support the communications deployment process
• Coordinate with the email development, campaign management and analytics personnel to fully execute campaigns
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications * 4+ years of experience coding complex email campaigns with a level of personalization and understand the email marketing lifecycle

• Any experience with email marketing reputation and list hygiene tools (Litmus, Return Path)
• Any experience using Adobe Analytics
• Any understanding of and experience working with large databases
• Thorough knowledge of email, push notifications and SMS/MMS including channel regulations; thorough knowledge of CAN SPAM act required
• Strong foundation in SQL, HTML, CSS and AMPscript (Salesforce) for email coding specifically
• Strong quantitative skills to analyze data and make informed decisions
• High degree of accuracy and attention to detail
• Ability to adapt to changing and evolving business requirements and objectives
• Ability to multi-task and set priorities
• Understanding of database table design and structure

Desired Previous Experience/Education * Bachelor\'s Degree in marketing, computer science, or related area

• Any experience with major ESP providers, Salesforce
• Any experience using Marketing Cloud solutions
• Any experience with management of a communications calendar or similar campaign tool

Education Level: Bachelor\'s Desired
Required Travel: Up to 25%
Required Certifications/Licenses: None
Position Type: Full-Time
Regions: General Office- Cincinnati; Any; Mid-Atlantic; Midwest; Mountain; South; West

States: Ohio; Alabama; Alaska; American Samoa; Arizona; Arkansas; California; Colorado; Connecticut; Delaware; District of Columbia; Federated States of Micronesia; Florida; Georgia; Guam; Hawaii; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Louisiana; Maine; Marshall Islands; Maryland; Massachusetts; Michigan; Minnesota; Mississippi; Missouri; Montana; Nebraska; Nevada; New Hampshire; New Jersey; New Mexico; New York; North Carolina; North Dakota; Northern Mariana Islands; Oklahoma; Oregon; Palau; Pennsylvania; Puerto Rico; Rhode Island; South Carolina; South Dakota; Tennessee; Texas; Utah; Vermont; Virgin Islands; Virginia; Washington; West Virginia; Wisconsin; Wyoming
Keywords:

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world\'s largest retailers, we employee more nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of . At The Kroger Co., we are Fresh for Everyone\xe2\x84\xa2 and dedicated to our Purpose: To Feed the Human Spirit\xc2\xae. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: OH || Cincinnati || 1014 Vine Street || 45202 || Kroger General Office || [[mfield2]] || Marketing || Employee || Exempt || Full-Time || None

Kroger