Job Description

Premier Endodontic Specialty Practice

We are a modern, high-end endodontic practice known for exceptional patient care, attention to detail, and a welcoming, elevated experience. We are seeking a polished, motivated

Front Office Coordinator

who takes pride in excellence, and enjoys being part of a team that works hard, supports one another, and has fun along the way.

This role is ideal for someone who is professional yet personable, detail-oriented, and eager to grow within a specialty practice.

What You'll Do:

Serve as the first impression of our practice, delivering a calm, confident, and elevated patient experience Schedule appointments accurately using dental practice management software such as TDO Communicate clearly and compassionately with patients, referring offices, and insurance providers Verify insurance benefits and confidently discuss financial arrangements Collect payments, process billing, and manage medical collections in compliance with HIPAA regulations Maintain accurate patient records within EMR systems- TDO endodontic software. Coordinate referrals and maintain strong relationships with dental offices, help with marketing

Support the clinical team and contribute to smooth daily operations/ some cross training required

Review documentation for completeness and accuracy, including CPT coding, ICD-9/ICD-10 coding, and medical billing documentation Handle multi-line phone systems with professional phone etiquette and assist patients with inquiries Manage office administrative tasks such as filing, data entry Assist in coordinating care plans and ensuring proper documentation of patient visits Support clinic operations by managing front desk responsibilities including intake procedures, appointment confirmations, and follow-up scheduling
What We're Looking For:

Prior dental or medical front office experience (specialty practice preferred) Professional presence with excellent communication and customer service skills Strong organizational skills and attention to detail Ability to multitask and remain composed in a busy environment Comfortable with dental software and technology A team player with a positive attitude and a growth mindset Honesty, integrity and compassion for others
Why You'll Love Working Here:

Competitive compensation, based on experience Fun work environment Opportunity for growth

Qualifications

Prior experience in a dental or medical office setting is preferred; dental clinic experience is a plus Proficiency with dental practice management software - such as TDO endodontic software is a plus Strong knowledge of dental terminology, medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and insurance verification processes Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing proficiency ( Exceptional organizational skills with attention to detail in documentation review and data entry Outstanding customer service skills with professional phone etiquette and bilingual abilities are advantageous Ability to handle sensitive patient information in compliance with HIPAA regulations Strong clerical skills including filing, record management, and office management experience
This position offers an opportunity to be an integral part of a dedicated dental team committed to providing high-quality patient care through efficient administrative support.

We are the endodontic office for the Phoenix Suns, Phoenix Mercury and the Arizona Diamondbacks- Appropriate discretion is required

Job Types: Full-time, Part-time

Pay: $20.00 - $26.00 per hour

Benefits:

Paid sick time Paid time off
Work Location: In person