Job Description

We are looking for a dedicated and compassionate

Dental Front Office Coordinator to join our team. The ideal candidate will be enthusiastic, compassionate, and committed to providing a warm and outstanding experience for every patient. This role is perfect for someone committed to excellence and eager to join a busy team that values patient care, while contributing to fulfilling our mission. To be considered, please email your resume and a short paragraph detailing your qualifications and why you're the right person to join our team.

About the Role

As our

Dental Front Office Coordinator

, you'll play a crucial role in ensuring a smooth and positive experience for our patients from the first phone call to the moment they walk through our doors. Your responsibilities will include:

Greeting and welcoming patients and visitors with a warm and friendly demeanor.

Efficiently checking patients into our patient management system.

Maintaining and managing the appointment schedule.

Answering patient phone calls with a pleasant, positive, and helpful attitude.

Ensuring financial agreements are properly signed, scanned, and entered into the practice management system.

Verifying insurance eligibility, with a primary focus on treatment planned procedures.

Submitting claims with all necessary supporting documentation.

Our Core Values

We believe in fostering a supportive and patient-centered environment. We're looking for someone who embodies our core values:

Excellent Communication Skills: Clear and effective communication is key to our success.

Exceptional Customer Service: Going above and beyond to ensure patient satisfaction.

Team Player: Collaborating effectively with all team members.

Reliable: Dependable and committed to your responsibilities.

Compassionate: Making every patient feel comfortable and at ease.

Qualifications

To be successful in this role, you should have:

A High School Diploma or equivalent (required).

Customer service experience.

Benefits & Compensation

We value our employees and offer a competitive compensation package:

Competitive compensation with an hourly pay rate of $20-$25, depending on experience.

Monthly Bonus when practice goals are met.

Uniform Allowance after the completion of a 90-day probation period.

Paid Time Off (PTO) after 1 year of employment.

Health Insurance after 1 year of employment.

401(k) Retirement Plan with Matching contributions after 1 year of employment.

Job Details

Job Type: Full-time

Schedule: Monday to Friday

Work Location: Ellicott City, MD 21043. Reliable commute is required.

Ready to join our team? Apply today!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off
Ability to Commute:

Ellicott City, MD 21043 (Required)
Ability to Relocate:

Ellicott City, MD 21043: Relocate before starting work (Required)
Work Location: In person