Job Description

Looking for a full-time customer support role where your communication skills actually matter? We're hiring Customer Support Advisors to join our growing team in Kansas City. This is a people-focused position ideal for someone who enjoys problem-solving, staying organised, and delivering a great customer experience.

Whether you're building your customer service career or looking for a stable role with long-term potential, this opportunity offers structure, training, and room to grow.

The Role at a Glance

As a Customer Support Advisor, you'll be the first point of contact for customer enquiries. You'll handle inbound requests, provide clear solutions, and make sure every interaction is handled professionally and efficiently.

You'll work as part of a collaborative support team in a fast-paced environment where accuracy, communication, and customer satisfaction matter.

What You'll Be Responsible For

Handling inbound customer enquiries via phone, email, or online systems Providing accurate information and resolving customer issues Escalating complex cases to the appropriate teams when needed Updating customer records and logging interaction details Following customer service procedures and quality standards Managing multiple tasks while meeting response-time and service goals Working closely with teammates and supervisors to maintain service levels
Who We're Looking For

Clear and professional communication skills A customer-first mindset with strong attention to detail Ability to stay organised in a busy support environment Confidence using computer systems and CRM platforms Reliable, punctual, and committed to quality service Previous customer service or call center experience is helpful, but not required --

paid training provided

What's in It for You

Full-time, consistent hours Competitive pay Paid training and structured onboarding Supportive team and hands-on management Opportunities for advancement within customer support and operations A stable role with long-term career potential
Why Join Our Team?

This is more than just answering customer questions. It's a chance to develop real-world customer support skills, gain experience with professional systems, and grow within a company that values reliability and performance.

Ready to Apply?

If you're ready to step into a full-time

Customer Support Advisor

role in Kansas City, we'd love to hear from you.

Apply today -- interviews are currently being scheduled.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

401(k) Health insurance Vision insurance
Work Location: In person