Job Description

N\xc3\x9c Car Rentals is looking for both full time and part time Customer Service Agents to work primarily in the call center. The successful candidate will have a great attitude while being able to providing customer service and handling multiple tasks throughout the day. Agents will be handling phone calls for 5 rental car branches. Full time positions offer medical benefits. Direct deposit is offered for all employees. Responsibilities The responsibilities of a CS role includes, but is not limited to the following:

• Ability to multitask
• Able to make and receive calls throughout the shift in a timely matter
• Able to respond to emails
• Provide clear and precise communication with customers
• Maintain a polite demeanor
• Identify and resolve the issue or complaint within defined standards
• Follow current and future processes and procedures
• Follow directions with little to no supervision
• Understand a diverse range of services related to our business

Requirements

• Previous call center/help desk experience preferred
• Experience with data entry and computer knowledgeable preferred
• Experience with email
• Flexibility scheduling
• Able to work nights \\ weekends \\ holidays
• Able to sit for long periods of time
• Must be able multi-task between responding to phone calls, emails, and various tasks
• Strong phone and listening skills

Job Type: Part-time Pay: $14.50 per hour Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekend availability

Work setting:

• In-person

Experience:

• Call center: 1 year (Required)
• Customer service: 1 year (Required)

Shift availability:

• Night Shift (Required)
• Day Shift (Required)

Work Location: In person