Customer Onboarding Specialist

Atlanta, GA, United States

Job Description


Perform the tasks associated with customer setup, rate setup and maintenance functions in salesforce CRM, SAP, 3PB and related operational systems. They will maintain relationships with Accounting, Finance, Business Development and Operations while performing these duties. Furthermore, they will ensure that all customer & rate information is accurate and up-to-date.

salary: $24 - $25 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

  • Maintain continual communication between Accounting, Finance, Business Development and Operations regarding new customer setup, changes to existing customers, warehouse and transportation rate entry & maintenance.
  • Monitor service level expectations of these groups and escalate to management as needed.
  • Ensure all existing customer and product information in the financial and operational system(s) is aligned to the correct account/product family/tariff.
  • Perform all Sarbanes-Oxley compliant procedures to gather, approve, and maintain all new customer data, product data, and customer rates.
  • Provide high-volume rate maintenance for existing customers.
  • Identify and escalate possible process improvement ideas.
  • Monitor personal productivity levels, ensuring that all team service levels are met.
Skills * Onboarding

Qualifications * Years of experience: 2 years
  • Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you\'re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate\'s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad\'s client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Randstad

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Job Detail

  • Job Id
    JD4338920
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $24 - 25 per hour
  • Employment Status
    Permanent
  • Job Location
    Atlanta, GA, United States
  • Education
    Not mentioned