Job Description

Looking for an experienced copier field technician. Open to experience with any manufacturers to include, but no limited to Ricoh/Savin, HP, Lexmark, Canon, Xerox, Sharp, Konica Milota, etc.

SUMMARY OF RESPONSIBILITIES:

Reports to Field Supervisor. Troubleshoots, repairs and maintains office equipment at customer locations.

DUTIES AND RESPONSIBILITIES:

1. Communicates clock-in and out times from a field location at the beginning and end of each work day.

2. Troubleshoots, repairs and maintains office equipment at customer locations.

3. Seeks advice from the appropriate Product Specialist when necessary.

4. Communicates activity to assigned Dispatcher throughout the work day.

5. Maintains a professional appearance.

6. Maintains appropriate stock levels in car stock (including tools and cleaning supplies).

7. Comes to the shop only upon the approval of a Dispatcher, Field Supervisor
or Service Management.

8. Prepares necessary paperwork for reimbursements, service tickets and car sheets in a timely manner.

9. Provides own, reliable transportation or utilizes a company vehicle in accordance with the Company Provided Automobile Policy.

10. Communicates with customers and co-workers in a professional manner to discuss problems with the machinery.

PHYSICAL REQUIREMENTS:

Ability to communicate effectively via telephone and in person.

Ability to bend, stoop, push and pull in order to work on copiers.

Ability to lift a minimum of 50 pounds.

Ability to use hand tools in order to repair copiers.

Ability to work with chemicals to include toner, glass cleaner, isopropyl alcohol, and exterior soap.

MINIMUM REQUIREMENTS:

High school Diploma or GED
Good mechanical/electronic skills

Good verbal communications and customer service skills

Valid driver's license and good driving record

Certification of car insurance

This job description is not all inclusive. Other duties and responsibilities may be added as necessary by the Director of Service & Technology.

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
Application Question(s):

Are you willing to submit to a pre-employment drug screen?
Ability to Commute:

Paducah, KY 42003 (Required)
Ability to Relocate:

Paducah, KY 42003: Relocate before starting work (Required)
Work Location: In person