Job Description

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Responsibilities

Do you possess an insatiable passion for providing exceptional resident services? Do you thrive on creating delightful moments for others? If so, Related Companies\xe2\x80\x99, Luxury team is searching for a unique individual like you to join our team as a Residential Concierge! This vacancy is located at our luxury high-rise The Avery, in San Francisco, CA.

Work Schedule:

Thursday through Monday | 3:00pm to 11:30pm

WHY YOU\xe2\x80\x99LL LOVE IT HERE

• Lots of paid time off (19+ days!) \xe2\x80\x93 we value your life outside of work.
• Customizable total rewards package \xe2\x80\x93 pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success \xe2\x80\x93 such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources \xe2\x80\x93 such as counseling are available to our team members.
• Fertility benefits \xe2\x80\x93 such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us \xe2\x80\x93 learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available\xe2\x80\xa6and so much more!

WHAT YOU\xe2\x80\x99LL BE DOING AS A RESIDENTIAL CONCIERGE

• Welcoming Ambassador: Greet residents and visitors with a friendly smile and genuine warmth. Your positive energy and exceptional customer service skills will set the tone for a welcoming atmosphere within the community.
• Problem-Solving: Be the go-to person for residents when they need assistance or have requests. From coordinating maintenance and repairs to assisting with reservations and deliveries, your resourcefulness and ability to handle challenges will be invaluable.
• Safety: Monitor security systems, conduct regular patrols, and promptly respond to any emergencies or concerns. Your watchful eye will keep our residents safe and sound, ensuring their peace of mind.
• Relationship Building: Foster a sense of community by creating opportunities for residents to connect and engage with one another.
• Teamwork: Maintain accurate and complete shift notes and \xe2\x80\x9cpass-on\xe2\x80\x9d logs to ensure successful communication through shift changes

COMPENSATION

• $22 - $24 / hour
• plus annual performance based bonus

Qualifications

WHO WE ARE LOOKING FOR

• You have prior experience in hospitality, property management, customer service or a related field.
• You have a contagious passion for creating happiness and spreading joy.
• You have exceptional communication and interpersonal skills to build rapport with residents and foster a sense of community.
• You are resourceful and have problem-solving abilities to handle any reasonable request or challenge.

• You have the ability to multitask and remain composed in a fast-paced environment.
• Bring it every day: Possess a readiness to execute on whatever task is thrown your way with a combination of hard work, grit, and perseverance.
• You have a flexible schedule and you are able to work non-traditional hours, including evenings and weekends.
• You know the importance of doing the right thing - always, in all ways, even when no one\'s watching.
• You champion belonging, empowering people to be their best selves at work and at home.

#NOCAL
Overview

A BIT ABOUT US

Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers \xe2\x80\x93 RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we\xe2\x80\x99ve been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher.

At Related Management Company, we understand that true luxury extends far beyond the lavishness of the physical space. It lies in the seamless integration of exquisite design, impeccable amenities, and personalized service tailored to the unique desires of our discerning residents. We go above and beyond to ensure that every resident\'s experience exceeds their expectations, creating a lifestyle that transcends the ordinary.

Our success is a product of our people. They are committed to exceeding quality, maximizing profitability, and driving real estate value for our owners. Employees are encouraged to take on new challenges boldly, transcend the status quo, and demonstrate a strong entrepreneurial spirit.

At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you\xe2\x80\x99re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience.

Join our mission of creating thriving communities and making a difference in the world!

Are you ready to change lives and partner with us as a Residential Concierge? Great, APPLY NOW for immediate consideration \xe2\x80\x93 we can\xe2\x80\x99t wait to speak with you!

Please note that Related has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, Related employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Related will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws

Related is an Equal Opportunity Employer

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