Job Description

COMMUNITY HOST - AUSTIN

clean connect grow maintain

PART TIME

- ?$12-$16/Hour?<25 Hrs/Week

The Lumen Room is searching for a driven people-person with a passion for relationship-building, brand growth, and cleanliness, to serve as our Austin Community Host for the weekends.

WHO YOU ARE

You are ready to dive right into our brand and manage multiple locations in our best market. You live and breathe service-minded hospitality and will use this gift to create relationships and turn occasional guests into regulars. You're a clean freak and a bit of a perfectionist. You love to keep things in tip-top shape. When furniture legs look loose or baseboards look scuffed you take initiative to fix them up right away. You prefer autonomy to micro-management because you are self-motivated, driven, and full of energy. You are looking for the opportunity to dive into something bigger than yourself. You want to work diligently to grow within a growing brand.

WHAT YOU'LL DO:

You will be expected to handle a little bit of everything with a willingness to serve guests and keep your spaces beautiful, clean, and functional. Some responsibilities include:

Making sure spaces are clean, paint is touched up, and furniture is in tip-top shape at all times. Communicating with hosts on the days that they work to confirm the space is covered. Keeping things running smoothly in each space during 30-minute changeover windows, making sure exiting guests do not go over their reservation times and entering guests feel welcome and ready to work. Greeting guests with warmth, ensuring that every guest's experience is consistent with our brand and standard of excellence. Building relationships with the goal of converting occasional guests to regulars. Opening and closing your spaces each day and rushing to the scene if something needs repair. Proactively collect feedback and discuss guests' needs with HQ. Facilitating space repairs and furniture deliveries. Attending events, community gatherings, etc. to spread the word and grow the brand.

YOUR STRENGTHS:

PEOPLE-SKILLS You have a great "EQ" and you communicate with clarity and warmth. You feel fulfilled when you can solve problems and serve others. SELF-MOTIVATION You thrive on autonomy and are driven to be a part of a larger mission. You don't need someone to look over your shoulder-- You take initiative and go above and beyond. ENTHUSIASM You will dive into our brand and culture with excitement. You have a desire to contribute ideas, bend over backwards to serve others, and have a hand in the overall growth of our brand. METICULOUSNESS You notice the details. You love to fix things up and keep things clean and flawless.

QUALIFICATIONS

Ability to lift and move up to 50lbs Ability to use handheld tools Killer people-skills Experience in hospitality, start-ups, or sales is a plus. Reliable car/transportation

COMPENSATION AND OPPORTUNITIES

:?$12-16/Hour - Part time hours typically 25 hours or less per week. Weekend availability required. Some weekdays if available

Free Hour each month at any location for personal work.

High-performing hosts will have:

-The option to grow into full-time positions
Job Type: Part-time

Pay: $12.00 - $16.00 per hour

Benefits:

Employee discount Flexible schedule
Work Location: In person