Job Description

Communications Officer We are looking for talented individuals across professions who are committed to serving our community and building a better future. With a population of over 7,000 in the community and growing, the City of Junction thrives with great people devoted to serving the community. : The City of Junction City is hiring for a Communications Officer to join the team! This position is a Full-Time, CBA represented position. This position\'s wages will be based on previous related experience and knowledge. Laterals are encouraged to apply! Communications Officer I (Training position) $3,230-$3,561 monthly Communications Officer II (Minimum 1 year of experience) $4,086-$5,214 monthly Pay Incentives:

• 10% of base salary for Intermediate DPSST Certification
• Additional 10% of base salary for Advanced DPSST Certification
• Physical fitness incentive of $100 per month
• Field Training Officer incentive of $100 per month
• Language incentive of $100 per month
• Longevity incentive
  • 10 years receive 3% per month of base salary
  • 15 years receive additional 2% per month of base salary
  • 20 years receive additional 2% per month of base salary
  • 25 years receive additional 2% per month of base salary

Hiring Requirements:

• Achieve passing/acceptable scores on written tests and evaluations
• Achieve a passing score on the oral-board interview
• Pass an extensive pre-employment background investigation, meeting all agency and state minimum requirements.
• Pass an extensive medical evaluation
• Pass an extensive psychological evaluation

Additional Benefits:

• 100% Employer paid - medical, dental, and vision for employee and dependents
• Life insurance ($50,000), AD&D and Long-Term Disability
• 100% City paid retirement - Oregon PERS/OPSRP/IAP
• Deferred compensation plan available
• Up to 176 hours of vacation time per year
• 88 hours of holiday time per year
• 144 hours sick time per year
• Time and a half for working holidays
• Educational opportunities
• Uniforms and shoes provided
• Flexible spending plan
• Employer paid certifications/training
• Employee assistance program
• Accrued sick leave incentive plan upon retirement
• And more!

Work Schedule:

• 4 days on, 4 days off
• 12 hour shifts
• Flexibility

General Position Summary: This positions primary responsibility is answering incoming calls for police, fire, and/or medical 9-1-1 emergency and non-emergency incidents then transmits information to the responsible agency. Acting as a first point of contact for the Police Department and has the ability to perform initial screenings by asking key questions, obtaining pertinent information from callers, and clarifying information. Responsibilities:

• Ability to operate a multiline telephone system, printers, fax machines, and TTY machines.
• Ability to operate a computerized radio console and controls.
• Ability to maintain proper voice control for clear concise communication in person, on the phone and over the radio.
• Ability to effectively listen to, interpret and obtain all necessary information from the public, units in the field and inmates.
• Ability to operate a windows based computer system and keep up with changing technology. Possess basic knowledge of word processing and use of an email program.
• Ability to simultaneously answer phones, prioritize calls for service, determine appropriate personnel and resources to dispatch, dispatch field units to calls for service, read maps, direct field units to calls and handle customer service issues in the lobby.
  

• Ability to type 40 wpm and handwrite accurate, detailed reports and emails in a logical and easily understood manner.
• Ability to type 40 words per minute with a high degree of accuracy.
• Ability to accurately enter reports and traffic citations into a computer database.
• Dispatchers must be able and willing to comply with all department policies and procedures.
• Ability to follow directives.
• Possess or obtain state certifications including Telecommunications, Emergency Medical Dispatching, CPR, food handler and notary public.
• Deal tactfully with the general public, co-workers and others.
• Knowledge of computer systems and electronic data processing.
• Knowledge of modern office practices and procedures.
• Ability to read maps and find locations.
• Ability to work under stressful situations.
• Must be able to quickly move from one task to another.
• Ability to perform basic math skills.
  

Job Skills Required: An employee in this position has access to personal information on customers that could be considered confidential and is expected to maintain the confidentiality. They are also expected to remain calm in what can be very stressful situations and carefully follow procedures and policies.

The person in this position must be able to work day and/or night shifts. Person must be willing to change shifts, work extra hours, and work on holidays. The work contains an element of personal risk involving the exercise of sound judgment in assessing human behavior, for handling emergency situations, confidentially, and in the resolution of day-to-day dispatch problems. Job Requirements:

• Must be 21 years old or older
• High School diploma or equivalent
• Must possess a valid Oregon Drivers License or ability to obtain within 3 months of employment.
• DPSST Certifications or ability to obtain
• Emergency Medical Dispatch Certification or ability to obtain
• LEDS certified or ability to obtain
• First Aid & CPR Certification or ability to obtain within 6 months of hire
• Certification as a Notary Public beneficial

The City of Junction City is an equal opportunity employer; who does not and shall not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations.