Job Description

Join the firm that FORTUNE has named one of the top five "World\'s Most Admired Companies," and named the most admired megabank for the seventh consecutive year.

Wholesale Lending Services (WLS) is part of the JPMorgan Chase Commercial Bank providing lending servicing support to multiple business units across the firm and around the world. The Operation provides loan documentation; closing and funding; payment and fee processing; syndication loan trade processing; credit administration; collateral perfection and management, customer service and reporting; and construction management.

As a Commercial Loan Servicing Associate within Wholesale Lending Services (WLS) you will support the largest and most sophisticated corporate loan transactions in the market as the primary loan servicing contact for internal/external clients for issues and resolutions. You will primarily provide operational support for syndicated credit structures agented by JPMorgan or bilateral loans extended to a borrower solely by JPMorgan. This is a client facing role with direct contact with borrowers, lenders, and business partners while performing loan servicing facets.

Job Responsibilities:

• Provide deal origination and execution support to Asset Based Lending bank deal teams as the primary loan servicing contact for internal/external clients for issues and resolutions.
• Provide feedback to deal structuring team on operational market trends and any preferred deal structure
• Read and interpret complex legal credit agreements and related documentation working with attorneys when applicable
• Perform quality control on new deals, restructures and amendments by thoroughly understanding the credit agreement verifying system set up accuracy
• Initiate loan activity (funding, re-pricings, payments) as instructed by the client in accordance with credit agreements
• Calculation and tracking of complex interest and fee accruals at various rate levels across changing lender distributions
• Reconcile daily funding and payment activity to account for all daily cash transactions, Initiate and reconcile automated funds movement, monitor and escalate past due principal, interest, & fees and assist in Asset Based Lending loan operations projects as needed

Required qualifications, capabilities and skills:

• Requires 3+ years as a business professional with proven and related Client Management/Interaction experience OR related Operations experience, preferably in financial services.
• Will also consider candidates with related Bachelor\'s Degree with proven ability through Internship or related work experience
• Excellent interpersonal and written/verbal communication skills
• Strong analytical thinker who can identify connections between various pieces of data and systems and quickly articulate client impact as well as the ability to effectively multi-task and prioritize competing demands
• Strong organizational skills with the ability to function efficiently in a high volume, fast-paced, deadline-oriented environment while maintaining service level agreements
• Exceptional customer service and communication skills
• Proficiency in Microsoft Office applications with strong Excel skills

Preferred qualifications, capabilities and skills

• Prefer Commercial Loan/Lending Operations experience, ideally with knowledge of reading and interpreting syndicated credit agreements (pre/post-close)
• Prefer Loan IQ experience
• Highly motivated self-starter
• Ability to manage and autonomously resolve complex problems

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm\'s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm\'s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

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