Clinic Office Assistant
Dickinson, ND 58601, United States
Job Description
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Overview
Be a part of CHI St. Alexius Health Dickinson as a Clinic Office Assistant. This position will performs front office processes associated with patient check-in, check-out, scheduling, referrals, and electronic medical records. Administers and supports the clinic\xe2\x80\x99s billing, and insurance functions, in accordance with internal standards and procedures, and regulatory requirements. Customer service and attention to detail are essenital for this position!
Enjoy work-life balance working full-time, Monday - Friday, daytime hours.
Benefits:
While you\xe2\x80\x99re busy impacting the healthcare industry we\xe2\x80\x99ll take care of you with benefits that include health/dental/vision FSA matching retirement plans paid vacation adoption assistance, and more!
About Us:
CHI St. Alexius Health Dickinson part of CommonSpirit Heath a national nonprofit health system based in Englewood Colorado. The faith-based system operates in 18 states and includes 103 hospitals. Additional services offered within the system are: long-term care assisted and residential living communities community health services organizations home health agencies and numerous outpatient facilities.
Responsibilities
What you\'ll do...
- Interviews patients and completes all paperwork necessary to ensure the admitting process is efficient, and all clinic and regulatory policies are in compliance.
- Copy/scan patient medical records, benefit/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system.
- Perform patient check-out including pricing services, coding of procedures performed, and diagnosis on charge, to accurately support the need and documentation for each service.
- Collect patient responsibility payments, and answer routine patient insurance and billing inquiries.
- Answer phone calls, confirm next day appointments, ensure insurance coverage, and alert patients as to what documentation is needed, including details associated with time-of-service payment schedules.
- Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers.
- Coordinate scheduling with that of the practitioners\xe2\x80\x99 schedules to ensure proper coverage of patient appointments and out-of-office calls.
- Retrieve, file, and maintain charts and medical record documentation according to office protocol; coordinate copies of medical documentation with physician charges to support billing to third-party payers.
- Manage the flow of interdepartmental, outgoing, and incoming mail.
- Communicate requests and provide medical information to and from patient care providers in strict accordance with HIPPA and all policies and procedures.
- Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
- Perform other duties as assigned.
Qualifications
- High School Diploma or equivalent required.
Preferred Qualifications:
- Two (2) years related experience in a healthcare environment.
Pay Range
$14.86 - $20.43 /hour
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Job Detail
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Job IdJD4263548
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDickinson, ND 58601, United States
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EducationNot mentioned