Job Description

Are you interested in having a positive impact on people\'s lives? The Service Facilitator (Case Manager) is responsible for monitoring the services provided to individuals on the CCC+, CL & FIS waivers as well as EPSDT program recipients to ensure their safety, satisfaction, health, and welfare while living independently with support in the community. Work from your home workspace and will be required to visit clients\' homes a maximum of once a month.

Skills and Qualifications for a Service Facilitator (Case Manager) include:

• Requires a documented combination of skills/relevant work experience. Person-Centered Thinking/Planning training is a plus.
• Work remotely with electronic devices and associated tools and equipment required to complete day-to-day tasks.
• Maintains experience in a variety of applications and programs; not limited to but including Office, Google, & Adobe.
• Must maintain a steady and reliable internet connection.
• Must hold a valid driver\'s license and have a personal vehicle safe for use as needed (will NOT be driving client\'s)
• Have good written and verbal communication skills.
• DMAS requires Service Facilitators (Case Managers) to have one of the following: An associate\'s Degree or higher in a human services field and 2 years of relevant experience, or a bachelor\'s degree or higher in a non-human services field and three years of relevant experience.
• Submit to a criminal background check.
• Two references are required.
• Bilingual - Spanish is a plus but not required.

• Paid Training
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability, Life Insurance, Accidental Death & dismemberment (Employer paid premium)
• 401K (retirement plan - Employer match)
• Employee Assistance Program
• Flexible Spending Accounts & Dependent Care (Team member paid pre-tax account)
• Telemed Virtual Medicine
• Supplemental Insurance Policies (Accident, Cancer, Critical Care, Hospital, Life, etc)
• Annual Technology Stipend
• Mileage Reimbursement
• Monthly Cell phone Reimbursement
• Employee Perks (discounts on car rentals, Verizon, oil changes, AAA, etc)
• Team Member Health and Wellness programs