Business Process Analyst, Surest Remote

Minneapolis, MN 55421, United States

Job Description

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Surest, a UnitedHealthcare Company, (formerly Bind) provides a new approach to health benefits designed to make it easier and more affordable for people to access health care services. Our innovative company is part tech start-up, part ground-breaking service delivery-changing the way benefits serve customers and consumers to deliver meaningful results and better outcomes (and we have just begun). We understand our members and employers alike desire a user-friendly, intuitive experience that puts people in control when it comes to the choices they make and the costs they pay for medical care. At Surest, we pride ourselves in our ability to make a difference, and with the backing of our parent company, UnitedHealthcare, we can operate in the best of both worlds-the culture and pace of an innovative start-up with big company support and stability. Come join the Surest team and help us design and deliver a cutting-edge health benefit that changes the face of health care.
Position in this function partners to create and review plan documents created from a document management system. Collects data to prepare documents, manages the review process until approval, or assists with the overall project management and validates deliverables, outcomes, and results.
You\xe2\x80\x99ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Develop, draft, edit and publish member facing documents that meet internal and regulatory requirements
  • Assist in building the requirement inputs for the document management solution that will be used for development and maintenance of production documents
  • Collects, validates, and analyzes information for document requirements, flow, access, and maintenance
  • Oversees or assists with the calendar and timeline of events/project deliverables, coordinates schedules and meetings, agendas and materials and assists with overall meeting delivery
  • Updates documents to improve data flow leveraging new tools
  • Analyzes and reviews operational results, details, feedback, and related information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals, and recommendations to management
  • Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; ensures compliance and receives guidance within these areas as needed
What We\'re Offering
  • Chance to join a new tech start-up aiming to fix the healthcare industry
  • Empowerment to shape new solutions disrupting healthcare while providing benefits and choice to its members
  • Flexible work-from-home schedule to support work-life balance
  • Opportunity to work with people who are motivated to go to work every day and make a difference
You\xe2\x80\x99ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
  • 2+ years of experience documenting management experience - writing, editing and production
  • Experience identifying trends and drawing conclusions from document and process information
  • Experience designing effective document templates and data flow
  • Experience preparing functional reports, correspondence, and other written materials
  • Experience using initiative and independent judgment within established department guidelines
  • Demonstrated experience with documentation and template design and maintenance
  • Experience using various approaches to collect, analyze and validate information
  • Experience handling confidential information with discretion
  • Proven experience performing multiple concurrent projects with firm deadlines
  • Working knowledge of health insurance principles and terminology
  • Demonstrates solid written and verbal communication
  • Proven ability to work independently and maintain a high level of initiative
  • Proven communicate effectively and build relationships at all levels of the organization
Preferred Qualifications
  • Health insurance industry experience
  • Start-up Experience:
    • Demonstrates working in an ambiguous, fast-paced environment
    • Proven agile, ready to change direction on the fly
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we\'re presented with an opportunity to make a difference on a scale we couldn\'t imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you\'ll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You\'ll help write the next chapter in the history of health care. And you\'ll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life\'s best work.(sm)
California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The hourly range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $27.07 to $53.08. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you\xe2\x80\x99ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone\xe2\x80\x93of every race, gender, sexuality, age, location and income\xe2\x80\x93deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes \xe2\x80\x94 an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Detail

  • Job Id
    JD4250480
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Minneapolis, MN 55421, United States
  • Education
    Not mentioned