Job Description

Your next career opportunity

At Richards Electric, a leader in electrical distribution, successful associates drive and promote our mindset of Adapt, Dare and Learn. Do you enjoy a good challenge? Great, because we value bold thinkers who are excited to take on challenging tasks. We strive to be the best and we share our success with our associates, customers, suppliers, and shareholders. We are always looking to expand our teams to continue to serve our customers and to grow our business. Ready to join us? Find what opportunities are waiting for you at Richards Electric!

Position Title: Operations Manager

Classification: Regular, Full-Time

FLSA Status: Exempt

Reports to: Branch Manager

Supervises: Warehouse and Counter Sales Support Positions

Primary Function
The Operations Manager is responsible for the management of the warehouse and administrative functions, the key financial measurements of the branch, and for assuring that such activities are conducted in accordance with the policies and practices of Springfield Electric and in a manner that achieves customer satisfaction and maximizes branch productivity and profitability. The Operations Manager is also responsible for evaluating and identifying process improvements to enhance the overall operation of the branch. This position is based in our Lexington Branch.

Essential Responsibilities

• Directs and coordinates warehouse and administrative functions to assure that they efficiently and effectively provide services required in a manner that promotes quality customer service.
• Achieves business objectives in the most efficient and cost-effective manner.
• Manages the movement of products into and out of inventory. Approves all modifications to inventory. Coordinates inventory audit process.
• Oversees the coordination of inventory preparation and warehouse cleanliness in conjunction with the warehouse manager.
• Coordinates cycle inventory counts with RF system.
• Coordinates vendor returns.
• Coordinates product displays and promotional materials in the counter sales area.
• Reviews financial statements, sales and activity reports and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and process improvement.
• Assists with the management and controls of branch expenses in accordance with the established budgetary guidelines and in coordination with the branch manager; includes the processing of invoices for services rendered.
• Oversees branch debit memo process, assists in expediting past due vendor debits in coordination with the Corporate Accounting Department.
• Oversees cash and credit card transactions and assures transactions are reconciled in accordance with operational guidelines.
• Reviews and approves all customer credits for the branch.
• Oversees branch pricing contracts; monitors related approvals and deletions.
• Oversees branch CSG program compliance; completes and files related CSG paperwork and manages related audits.
• Evaluates and monitors staffing requirements in accordance with budgetary guidelines and controls including payroll expenditures related to overtime.
• Develops direct staff through training and performance management initiatives.
• Participates in recruitment and selection processes as necessary.
• Responsible for overall branch facility security and building management. Coordinates facility maintenance and repair activity as necessary.
• Assists with the coordination of branch safety related activities.
• Participates in the development and implementation of the branch marketing strategy including product and business promotions, advertising programs, and trade shows in coordination with the Branch Manager and Corporate Marketing Director. Appropriately communicates such plans, promotions and product updates with branch associates.

Other Responsibilities

• Maintains a high level of product knowledge.
• Participates in meetings and training sessions as needed.
• Provides back-up for Counter Sales, warehouse and administrative associates as needed.
• Performs other duties as assigned or required to successfully complete the job.

Necessary Qualifications

• Bachelor degree in business or related field or equivalent on the job experience as determined by Springfield Electric.
• 3 - 5 years of experience in business or operations management including the application of business and management principles involved in strategic planning, resource allocation, forecasting, human resources, leadership technique, and coordination of people and resources, preferably in the electrical distribution industry.
• Demonstrated customer and vendor relationship building and maintenance skills.
• Demonstrated ability to communicate clearly and concisely in written and verbal formats.
• Demonstrated leadership skills and the ability to plan and schedule the work of others.
• Demonstrated time management and organization skills, including the ability to plan and manage multiple priorities simultaneously.
• Proven proficiency in general personal computer application, as well as in the use of Microsoft Office software, including Word and Excel.

Desirable Qualifications

• Strong knowledge or experience with Richards Electric operating system.

• Experience with an ERP system such as Eclipse.

• Experience or knowledge with RF systems.

Physical Ability Requirements

• Ability to sit, stand and walk for prolonged periods of time.

• Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.

• Ability to bend, climb, push, pull and maneuver at heights and in tight or small places.

• Ability to occasionally climb stairs and a ladder and step stool.

• Ability to lift, carry, and otherwise transport work-related materials that frequently weigh up to 40 lbs. and that may occasionally weigh in excess of 40 lbs.

Why work for Richards Electric?

At Richards Electric, we take great pride in being Powered by Difference. At Richards our mission is to create a positive experience for both our customers and our associates. We provide excellent customer service and we promote an inclusive family atmosphere at our organization. Whether you\'re just starting your career or have built up your expertise over the years, we can provide opportunities to expand your industry experience and help take our business to another level.

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path.

About Richards Electric

Richards Electric Supply has been helping customers power homes, businesses, and cities by supplying quality electrical products and exceptional customer service since the company opened its doors in 1937. Over eighty years later, Richard\'s maintains the same customer-focused values with an increased emphasis on technology, innovation, and solution-oriented service. These, paired with one of the most extensive product inventories in the Midwest, top-notch logistical services, and a knowledgeable sales staff, make Richards Electric one of the premier companies in its industry. As part of Sonepar, a worldwide leader in electrical distribution, we now have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture.

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Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, .

Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, .

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