Job Description

Watch this video first:

We\xe2\x80\x99ll be accepting applicants until Friday, June 30. Be sure to apply before then.

Are you an author/coach or book production wizard who has a knack for systems and processes? Do you get a kick out of developing strategies that help to change the world?

Then you will want to keep reading!

My name is Chandler Bolt, and I run selfpublishing.com. We help people write and publish a book that grows their impact, income, and business.

We believe that \xe2\x80\x9cbooks change lives\xe2\x80\x9d and in \xe2\x80\x9cleveraged impact\xe2\x80\x9d ( ). We jump out of bed every day excited to change people\xe2\x80\x99s lives through books.

If you\xe2\x80\x99re reading this, you\xe2\x80\x99re interested in the Book Production Manager position at selfpublishing.com (or maybe you know someone who would be a fit). This is a once-in-a-lifetime opportunity for the right person.

You\xe2\x80\x99ll have a front-row seat (and major responsibility/autonomy) at one of the fastest-growing companies in America (INC 5,000 the last 3 years in a row).

Your mission (should you choose to accept it):

Grab the bull by the horns and take lead, manage and hold the book production team accountable to their metrics. This role will collab with coaches, marketing and the sales teams to increase our overall profitability and create renewal opportunities. Ultimately, this role aims to people build and process improve, to deliver results. You\xe2\x80\x99ll play a key role in helping to grow SelfPublishing.com\xe2\x80\x99s revenue as fast as possible, while also finding ways to optimize our current user experience journeys to result in more authors, more books, and more lives changed.

It\xe2\x80\x99s a big job with a lot of responsibility. Keep reading if you have what it takes to get the job done\xe2\x80\xa6

POSITION SUMMARY

You MUST be:

• Ready to learn, be challenged, and grow a ton
• An analytical thinker who can lead a team to greatness

Specifically, you\xe2\x80\x99ll focus on 3 areas: * Book Production Implementation (60%)

• Manage the Team/Project Management and Development (30%)
• Creating vision and Strategy (10%)

ABOUT THE JOB

We\xe2\x80\x99re looking for someone to join our team to be a Book Production Manager.

As our Book Production Manager at selfpublishing.com, you\'ll be responsible for building strategic, high-performing teams which assist in producing a book from A to Z. We are leaving a lot of opportunity on the table and are ready for a seasoned leader to help our business generate revenue and retain satisfied customers at the highest level possible.

You\xe2\x80\x99ll be responsible for working alongside your team to develop the required skill sets to make sure we are creating automated, high-converting products from start to finish that result in optimized conversions of all webinars, tripwires, live and virtual events, affiliate events, and anything else we can dream up that will help us to reach our goal of getting 100,000 books launched by 2035 and impacting 1.2 million lives in the process.

Under the leadership of our Product Team Lead, you\xe2\x80\x99ll work with our team\xe2\x80\x99s Cover Designers, Formatters, Marketing Systems Coordinator, and Fulfillment/Author Success Coordinators. Together you\'ll directly impact the customer\'s user experience of our product. You will report directly to our Product Team Lead and will assist in planning new campaigns and coordinating directly with team members in a high-autonomy environment with ample room to learn, be challenged, and grow constantly \xe2\x80\x94 all while changing the world! Pretty cool, right?

KPI\xe2\x80\x99s: * Done For You Fulfillment CSAT score of 70+

• Done For You Fulfillment Throughput
• # of DFY items completed (daily, weekly, monthly, etc)
• Turnaround time of DFY services - 6 weeks or less
• Renewals - 30% of authors upgrade from a core offer purchase to AAA by the end of the book production process
• Renewals into the next year of AAA also count towards this #

NOTE: This position is full-time and virtual. Meaning you can work from anywhere. The team here at SP.com is located around the world, with the majority of us in North America. The preference for this position is someone working in the Philippines and is available to work on a US time zone schedule.

DISQUALIFIERS: Please DO NOT apply to this position if you:

• Have no interest in books (and using books to change people\xe2\x80\x99s lives)
• Are intimidated by analytics, KPIs, and aggressive growth goals
• Get bored with the day-to-day implementation and execution
• Are afraid to roll up your sleeves alongside the team to get the job done
• Are not interested in data and data-driven decision making

If none of these things can be said of you, then please continue reading\xe2\x80\xa6

Qualifications:

At SelfPublishing.com, we value work ethic, coachability, attitude, and past results you\xe2\x80\x99ve delivered significantly more than your degree (or lack thereof), GPA, etc.

Have you delivered results in a similar role in the past? If so, that\xe2\x80\x99s what we\xe2\x80\x99re looking for.

That being said, feel free to apply even if you don\xe2\x80\x99t \xe2\x80\x9ctick the boxes\xe2\x80\x9d below. Just be sure to mention that in your application + why we should consider you.

Required:

• At least 2 years of VERY high performance as an author service/ support/ success rep
• Extensive knowledge of the book publishing process
• Familiar with online platforms (or more than willing to learn): Infusionsoft, Hubspot, etc.
• Excellent on the phone & excellent written English
• Leadership and management experience of a high-growth team

Preferred:

• At least 5 years of high-performance customer service/ support/ success experience
• Worked for an online service company
• Experience with coaching programs and/or internet marketing products.

THE PAY

Competitive depending on qualification and experience.

Also includes the following benefits:

• Top tier healthcare: your choice of high-quality healthcare (for US-based full-time employees)
• Work remotely: save tons of money in commuting costs and 100+ hrs each year (aka. 2 \xc2\xbd extra weeks of \xe2\x80\x9ctime off\xe2\x80\x9d)
• Ability to earn into a revenue-based compensation structure after 18-24 months of full-time employment exceeding KPIs
• Bi-annual team offsite retreats in really incredible locations! (i.e. We just got back from Cancun!)
• Access to the company training budget to expand your skills and become the absolute best version of yourself!

ABOUT SELFPUBLISHING.com:

SelfPublishing.com teaches people how to write, market & publish their first book in as little as 90 days.

We provide people with more opportunities, confidence & income through publishing a book.

Our program is by far the best on the market which is why we have one of the highest student success rates of any online training company. We genuinely care about the success of our students and provide a great avenue for them to be successful.

Our company is driven by 2 unique viewpoints:

• It\xe2\x80\x99s not about the book. It\xe2\x80\x99s about what the book does for you.
• In going through the process, our students learn a lot about themselves and conquer fears, challenges & limiting beliefs they never knew existed.

They\xe2\x80\x99re also surprised by all of the opportunities that pop up once their book is out there.

The purpose of our company is to disrupt the publishing industry and show people that self publishing is not only an option, it\xe2\x80\x99s the BEST option.

The publishing industry is broken. The big publishers are antiquated and inefficient. They take advantage of the people doing the hard work...the authors. Our company exists to show people there is a better way\xe2\x80\xa6

\xe2\x80\xa6a way that doesn\xe2\x80\x99t involve: using a publisher, wasting 2 years of your life, giving away all of your creative liberties, giving away all of your book royalties, and relying on a publisher that doesn\xe2\x80\x99t do any marketing for your book.

Self Publishing.com made the INC 5000 in 2018 (#2,699) 2019 (#1,483) 2020 (#1,944) and 2021 as one of the 5,000 fastest-growing private companies in the US. In the California region for 2020, we ranked #172, also by INC.

As we always say, \xe2\x80\x9cthe best is yet to come\xe2\x80\x9d. We\xe2\x80\x99re excited to continue climbing & growing thanks to our incredible team & customers.

About the team:

There are currently 34 full-time, and several part-time team members at SelfPublishing.com working remotely from across the country and around the world.

All team members are \xe2\x80\x9cA players\xe2\x80\x9d, with a love and passion and a drive to do great work and make the world a better place.

You won\xe2\x80\x99t find grumbling, negative co-workers here. People at SPS are passionate and excited about what they do!

About the culture:

Here are the company\'s core values. We call it \xe2\x80\x9c \xe2\x80\x9d:

Although the team is virtual at SP.com, the culture is alive and well\xe2\x80\xa6often referenced as one of employees\xe2\x80\x99 favorite parts about working here.

2-3 times a year the team meets in a unique city in the US (sometimes internationally) for a 3-5 day company retreat\xe2\x80\xa6planning the next quarter, connecting in person, having fun, and celebrating wins.

The environment is very fast-paced, and high growth. The company is growing fast, meaning a high level of accountability, responsibility, and autonomy for everyone on the team.

We\xe2\x80\x99re constantly investing in the training & growth of our team members through book clubs, courses, training, and live seminars. All employees are given $15,000+ worth of training and continued education upon being hired by the company.

Since you\xe2\x80\x99re working remotely, you can say goodbye to the dreaded commute (meaning more time for family & fun). This isn\xe2\x80\x99t your average 9-5. Hours are somewhat flexible as long as you get your work done. That being said, due to the growth & pace of the company, it\xe2\x80\x99s not uncommon to work 40-50+ hour weeks.

Because of the company\xe2\x80\x99s growth & hiring needs, there\xe2\x80\x99s a huge opportunity for advancement and promotion if you\xe2\x80\x99re a fast learner.

Overall, the culture of the company is high growth, fun, empowering, and motivating, with support from a world-class team of people who love what they do.

In 2019, SelfPublishing.com was

ADDITIONAL INFORMATION:

Here is our blog:

Here is our main site:

Here are our other sites: , theWriteLife.com, TheBookDesigner.com, MakeALivingWriting.com, FreelanceWritersDen.com

Think you\xe2\x80\x99re a fit? Fill out the application below\xe2\x80\xa6

(We\xe2\x80\x99ll be accepting applicants until June 30th 2023. Be sure to apply before then.)

*You must fill out the application below to be considered for the position. Resumes separate from this application will NOT be considered.

Have further questions? Send us an email at: careers@selfpublishing.com

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