Job Description

JOB TITLE: Bartender


REPORTS TO: General Manager


MISSION STATEMENT: At Wisco Taco Foxtrot, our mission is simple: serve up inventive flavors, Wisconsin charm, and laid-back fun; one taco and cocktail at a time. We're here to bring people together in a vibrant, welcoming space that feels like your favorite hangout. Whether you're staying for hours or just stopping in, WTF is your go-to spot for food, fun, and unforgettable moments.


OUR CORE VALUES

INSPIRE WONDER

Innovate with Flavor | Surprise and Delight

FOSTER HOSPITALITY

Inclusive Culture | Home Away from Home

PURSUE EXCELLENCE

Exceptional Every Time | Details Matter | Quality First

DEMONSTRATE INTENTIONALITY

Empathetic Engagement | Anticipatory Service | Ownership Mindset

CULTIVATE COMMUNITY

Team Collaboration | Community Connection | Celebrate Often


POSITION SUMMARY:


The Bartender is responsible for delivering attentive, knowledgeable, and guest-focused service while preparing and serving food and beverages in accordance with property standards and all applicable regulations. This role ensures a welcoming guest experience through accurate order taking, menu expertise, responsible alcohol service, and effective upselling. The position requires strong cash-handling skills, collaboration with the bar and service team, and a commitment to cleanliness, safety, and compliance with NC food safety and ABC regulations, all while contributing to a positive, team-oriented work environment.


DUTIES AND RESPONSIBILITIES

:

Food and Beverage Preparation and Service

Appropriately welcome, interact with, and take food and drink orders from guests Check identification of guests to make sure they meet age requirements for purchase of alcohol Prepare and serve alcohol or non-alcohol beverages according to property standards and specification Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests Set and maintain guests with appropriate service ware and serve, check on, and run food as needed Demonstrate the ability to consistently speak knowledgeably about the menus (both food and drink) Prepare service drinks for the servers in a timely manner

Guest Experience

Assess customers' needs and preferences and make appropriate recommendations Ability to utilize sales tactics to upsell on food or drink as appropriate Serve customers in a friendly and helpful manner Provide guidance to guests on property programming and general regional information Stay guest focused and nurture an excellent guest experience

Cash Handling and Inventory

Ring in and collect payment for all food and beverage served Handle an assigned house bank and follow all cash handling procedures as per property standard Collaborate with bar team and manager to prepare inventory Communicate and monitor ordering needs to minimize running out of items

Communication and Teamwork

Perform other duties as assigned by managers Communicate scheduling conflicts, vacations, and shift changes to managers according to policies and procedures Communicate professionally with all other staff, guests, and managers Work together with other staff in a "One Team, One Dream" mentality

Cleanliness, Health, and Safety Standards

Ensure back bar and all work surfaces are kept in neat and tidy condition throughout service Monitor any possible alcohol abuse and appropriately communicate any guests who must be cut off Maintain clean bar top throughout service Wash glassware, prep and bar tools to maintain health standards Comply with all NC Department of Food and Safety regulations Comply with all NC ABC regulations

Maintains strong personal image and uniform standards


QUALIFICATIONS:

Minimum of 1 year mixed beverage bartending experience Customer-oriented and upbeat personality Must be eligible to work in the United States Ability to diffuse high stress and tense situations Possess or have ability to obtain Tips Certification within six months of commencement of employment Exceptional organizational and operational skills, and detail-oriented Excellent interpersonal skills, including tact and professionalism in dealing with staff, customers, and management

Ability to work a flexible schedule to include AM/PM shifts, weekends, and holidays*


EDUCATION:


High School Diploma / GED required


BarSmarts, WSET, CMS or other wine/spirits certification is a plus


PHYSICAL ABLITIES:

Ability to be on your feet and alert for extended periods of time Ability to lift up to 35 lbs. as needed Ability to carry and balance heavy food & beverage trays Continuous use of hands and arms Continuous bending, reaching, and twisting

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.


COMPENSATION: starting at $7/hr plus tips