Job Description

Ourisman Toyota 40 in Edgewood

is looking to hire a BDC representative to handle leads, set appointments, and follow up with customers in our Service Department. Ourisman is a Family-Owned and Operated Business that cares about our employees! We are the DMV's premier automotive group. Join the Winning Team at Ourisman and excel in an automotive career! For over 100 years we've been bulding careers.

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and see how we do it!

Responsibilities

Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers Set appointments Follow up with customers Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings Understand buying profiles and patterns of typical telephone prospects Record and listen to customer calls Determine which customers to contact based on current marketing initiatives Interface with other department heads Participate in dealership management meetings

Skills/Qualifications

The ability to manage high call volumes, internet leads and call lists simultaneously Overall knowledge of automotive sales and service department operations preferred and not necessary Strong organizational skills and leadership abilities Familiarity with dealership CRM and DMS systems preferred Experience in training teams and individuals a plus

Job Requirements

High school diploma/GED Basic computer skills Dealership BDC experience
Job Type: Full-time

Pay: $50,000.00 - $79,500.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Vision insurance
Work Location: In person