Job Description

To be considered for this opportunity apply online here:

Bridgewater State University is an inclusive community dedicated to the lifelong success of all students, focused on the continuous improvement of its people, and responsible for leading innovation that benefits Southeastern Massachusetts, the commonwealth, and the world. Bridgewater\xe2\x80\x99s accessible environment of teaching and learning stimulates critical thinking, pursuit of new knowledge, and deeper understanding, the cultivation of meaningful and diverse interpersonal relationships, and fostering an appreciation for global engagement, all aimed at transforming lives and improving the human condition.

Our commitment to diversity, equity, and inclusion is reflected in our , which ensure that all students are supported and succeed.

Bridgewater State University is equal employment opportunity/affirmative action employer. Members of underrepresented groups, and those committed to working in a diverse cultural environment, are strongly encouraged to apply.

Academic Advising in the Academic Achievement Center (AAC) aims to meet the advising needs of the undergraduate student population with an emphasis on first year students and students seeking to raise their grade point average. The AAC Academic Advising team supports approximately 25% of BSU undergraduate students and is one of five departments located within the AAC. Other AAC departments include: Learning Assistance, Student Accessibility Services, Testing Services, and Transfer Services. This position is located on campus in Bridgewater, MA. Opportunities for some remote work may be available in accordance with BSU telecommuting policies.

Under the leadership of the Director of Academic Advising, the Associate Director will foster a welcoming, inclusive, and equitable culture for racially and socioeconomically diverse student populations as they transition into Bridgewater State University. The Associate Director is responsible for the planning, advancement, and assessment of academic advising services, with a particular focus on Emerging Scholars programs and supervision of graduate assistants.

The Associate Director leads student engagement practices that support persistence and retention. This position will focus on meeting the diverse needs of all students including: African American/Black, Latinx, White, Asian/Pacific Islander, American Indian/Alaska Native, Multiracial and first-generation college students. These efforts support the overall success of our student population.

Supervision Received: Reports to the Director of Academic Advising, Academic Achievement Center
Supervision Exercised: Supervises graduate assistants

Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.

This is a full-time, 12 month exempt position that falls within the APA Union and is subject to the terms of that union agreement.

Essential Duties:

Core Duties: Assist with all daily operations of our inclusive, equity-minded advising center:
1. Manage all aspects including design, delivery, communication planning, and assessment of mandatory Emerging Scholars programming.
2. Lead a team of five advising graduate assistants, including recruitment, onboarding, and daily supervision.
3. Monitor academic progress of Emerging Scholars and report on program effectiveness and student success outcomes.
4. Train AAC advising team on program objectives, best practices for supporting students experiencing academic difficulty, effective holistic advising strategies, and other topics relevant to advising.
5. Serve on BSU\xe2\x80\x99s Advising Network steering committee and actively participate in committee work to enhance equitable advising practices across the university.
6. Contribute to planning and implementation of a pilot to introduce professional advising within the colleges.
7. Establish positive working relationships with campus partners (Financial Aid, Student Success and Diversity, Institutional Research, Information Technology) to assess Emerging Scholars program effectiveness with an eye toward continual program improvement.
8. Stay current on equity-oriented practice, relevant research, and higher education trends related to academic advising for special populations, such as students experiencing risk factors, first generation students, and students facing academic difficulty.
9. Use inclusive practices to assist the Director with development of strategic planning and assessment practices for advising.
10. Maintain an advising caseload of undergraduate students that may include first year, Undecided, and Emerging Scholars; provide ongoing relationship building, academic counseling for degree completion, and referrals to appropriate resources on campus.
11. Serve as liaison between AAC Advising and the Academic Standards Committee, including serving as a voting member of the committee when designated by the Director.
12. Provide academic counseling and referrals and conduct exit interviews for students seeking withdrawal from the University.
13. Identify equity gaps relevant to the advising experience and collaborate with campus partners to develop effective solutions that improve the student experience. 14. Cultivate positive working relationships with AAC colleagues as well as faculty as advising liaison to specific departments or college(s).
15. Contribute to AAC and university strategic goals that impact student retention, success, diversity and inclusion.
16. Carry out other professional tasks and responsibilities as assigned.

Qualifications

To be considered for this opportunity apply online here:

Required Qualifications:

• Master\xe2\x80\x99s degree
• Minimum of five years experience in academic advising.
• Minimum of one year of supervisory experience.
• Commitment to customer service excellence in support of students and families from varied academic, socioeconomic, and racial & ethnic backgrounds to enhance an environment of equity, diversity, and inclusion.
• Strong computer skills and a demonstrated history of working closely with information technology.
• Excellent verbal and written communication skills and group presentation skills.

• Knowledge of Degree Works and Banner systems.
• Experience planning, executing, and assessing advising programming.
• Language proficiency in Spanish, Cape Verdean Creole, and/or French.

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