Job Description

Assistant Center Director

Hybrid Work Schedules/Flexible Schedules/No On-call

Job Location:

This position is domiciled at Kansas City Regional Office, 821 East Admiral Blvd., Kansas City, MO 64106.

Why you\xe2\x80\x99ll love this position:

The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they can have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities.

More reasons to love this position:

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found .

Role Description:

The Assistant Center Director will manage the individual and Family Supports program at Kansas City Regional Office. The Assistant Center Director will also be responsible for the day to day functions of the Regional Office in the absence of the Director.

Typical Qualifications:

Bachelor\xe2\x80\x99s degree and 5 or more years of relevant experience, to include 1-2 years of supervisory/leadership experience.

Preferred Qualifications:

Training, certification, and/or education in continuous process improvement programs such as Lean Six Sigma as well as completion of Missouri Way, Leadership Academy, or similar programs is preferred.

What you\xe2\x80\x99ll do:

• Provide leadership that assures the Department and Division mission, values, and outcomes are implemented throughout the Regional Office.
• Review all contacts with Quality Assurance and direct follow-up.
• Review all critical EMTs and provide direct follow-up.
• Review and approve all NAFS requests.
• Review all TCM quarterly and annual trend reports with the Director and address issues with TCM entities.
• Review and approve all ISL budgets.
• Serve on the variance committee and assist with transition meetings when needed.
• In the absence of the Director provide administrative functions of the Regional Office.
• In the absence of the Director, review inquiry and investigative reports and make determinations, requests plans for action from provider agencies for system enhancement, ensure preliminary determination and final determinations are conducted per regulation and ensure that due process occurs for those alleged perpetrators who have been substantiated of abuse and neglect.
• Hold monthly TCM calls for county boards prepare agenda, facilitate and cite authorities for meeting.
• Attend quarterly Director\xe2\x80\x99s/Assistant Director\xe2\x80\x99s meeting to strategically plan for the Regional Office. Give updates at All Staff meetings, management meetings and individual employee meetings to disseminate information to staff; attend PMAG quarterly, participate in placement update meeting to review placement issues.
• Provide day to day troubleshooting: crisis management, the logistics of individuals moving between providers, working with TCM providers and other provider agencies. Develop, implement, and administer habilitation programs and services to achieve positive client or program outcomes.
• Supervisor expectations
• Supervise and lead the CMAS, CMIII, three TCM/TACs, Information Specialist, Lead Administrative Support Assistant and Administrative Support Clerks of Client Records.
• Monitor employee assignments to ensure accuracy, completeness, timeliness, and complies with CSRs, DORs, guidelines, and/or directives.
• Recommends training for staff of new processes and enhancements.
• Review, submit, and approve all timesheets by established deadlines.
• Accountable for hiring, developing and promoting qualified individuals through defined department processes.
• Meet with the Team monthly and record meetings in Engage tracking system.
• Document performance throughout the year and address situations that need to be addressed in a timely fashion.
• Monitor personnel issues with staff, address sick leave, annual leave, tardiness, and overall work performance.
• Foster an open environment for the exchange of ideas by being open to differing opinions and ideas.
• Make timely and consistent decisions and communicate those to staff in a clear manner.
• Attend regular meetings as defined and requested by the Director.
• Maintain flex schedule in response to timelines in completing job duties.
• Work in a professional manner within the Regional Office, with each other and all departments and with outside agencies, organizations, i.e. DFS, DOA, DYS, contracted providers, schools, not-for-profit agencies, etc.
• Department performance expectations have been outline in the revised 2018 Employee Handbook.
• Perform other duties as assigned.

To Apply:

Upload a cover letter, resume, college transcript, and three professional letters of recommendation.

Complete information must be provided for your request to be considered. Documentation supporting your eligibility (transcripts, employment records, etc.) may be required at any time during the application and hiring process.

If you have any questions about this position, please email/call Human Resources at: , or 816-889-3464.

The State of Missouri is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

PI222049455

State of Missouri