Job Description

Description

The City of Richmond Department of Social Services is seeking a highly qualified candidate for the position of Administrative Technician in the Children, Families & Adults Division. The incumbent is responsible for providing intermediate level office support to the Adult Services social work team. Work may include receptionist duties, including furnishing general information within prescribed rules; data entry; document preparation including proof-reading and editing; filing and maintaining filing systems; mail processing; routine record-keeping; arranging appointments and schedules; preparing meeting agendas and taking minutes; tracking and processing financial transactions including verification of mathematical accuracy and proper coding; copying; and ordering or maintaining supply inventories.

Duties include but are not limited to

• Preparing meeting agendas
• Answering telephone and directing calls and visitors
• Providing information to visitors and callers
• Receiving opening, logging, and distributing departmental mail
• Composing and typing correspondence
• Proofreading and editing documents
• Maintaining and organizing filing systems
• Entering data into department automated information systems
• Scheduling meetings and preparing meeting agendas
• Maintaining up-to-date Microsoft Outlook calendar of team activities
• Operating office equipment, including personal computer and maintains equipment and supplies inventory
• Other related duties as assigned

** City of Richmond Social Services employees who work in this class are considered essential personnel and will be required to work during declared emergencies and major weather events. **
Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS, AND ABILITIES: Considerable knowledge in English language and grammar; Standard office equipment such as multi-line phones, computers, copiers, fax machines, scanning machines, etc.; Software such as Microsoft Office Suite (Word, Excel, Outlook, etc.); and administrative and clerical procedures such as word processing, managing files and records, and designing forms.

Demonstrated skills in entering data accurately; maintaining confidentiality; thinking critically to solve problems; and data entry.

Demonstrated ability in following established procedures; attention to detail; working independently with little supervision; time management and organization; and use of sound judgment and decision making.

MINIMUM TRAINING AND EXPERIENCE:

• High School Diploma or GED
• Two years of related clerical or office support experience
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• None

PREFERRED QUALIFICATONS:

• Proficiency knowledge and skill in the use of Microsoft applications (Work, Excel, Outlook)
• Prior experience in a human services environment
• Able to work in a routine operation and able to manage changing priorities
• Skill in using good independent judgment and be proactive in managing tasks
• Possess a high level interpersonal and communication skills
• Ability to provide quality customer service to external and internal customers
• Experience in records management

Equal Employment Opportunity Statement The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.



With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.