The Administrative Specialist II provides both administrative and clerical support to the department, either as part of a team or individually to ensure the administration and smooth running of departmental business. Serves as resource to staff.
Job Relationships:
Reports to and receives assignments from Manager level.
What We're Looking For:
Education:
High School Diploma or GED, required. Education in basic office procedures.
Experience:
+ Two years of administrative support experience, required.
+ Administrative support experience, preferred.
Additional Skills (required):
+ Ability to effectively communicate with physicians and hospital staff. Ability to use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases; Ability to successfully complete generic and department-specific skills validation and competency testing.Communication: Creates an environment that supports and respects diversity to promote creative problem solving. Communicates the value of activities within the organization and community to gain cooperation and collaborative partnership.
+ Customer Service: Holds staff accountable for customer service standards and ensures service recovery when needed. Ensures staff responds to customers in a timely manner.
+ Inclusion & Belonging: Fosters a work environment of inclusion and belonging.
+ Digital Fluency: Proficiency with Microsoft Office 365, specifically Excel, Word, Teams, and PowerPoint.
Additional Skills (preferred):
+ Entrepreneurial spirit and innovative drive for reaching the next great idea and exceeding goals
+ Intellectual depth, moral integrity, personal vision, creativity, leadership skills, fortitude, sincerity, and diplomacy.
+ Ability to work independently and as a team player who will productively engage with others at varying levels of seniority within and outside of Novant Health.
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