Job Description

Administrative Manager | Western Pennsylvania Oral & Maxillofacial Surgery (Washington, PA)

Are you an experienced leader who thrives in a fast-paced healthcare environment and is passionate about developing high-performing teams? Western PA Oral & Maxillofacial Surgery (WPOMS) is seeking a skilled Administrative Manager to oversee the daily operations of our administrative team and ensure smooth, patient-centered practice management.

The Opportunity: WPOMS is a well-established oral surgery practice in Washington, PA, known for providing exceptional care with compassion and precision. We are looking for an Administrative Manager who can bring strong leadership, organization, and problem-solving skills to our administrative operations. This role is ideal for someone who enjoys building efficient systems, mentoring team members, and collaborating closely with surgeons and clinical leaders to achieve operational excellence.

As Administrative Manager, you will play a vital role in supporting both the patient experience and the success of the practice by ensuring administrative workflows are efficient, compliant, and aligned with the practice's goals.

Why Join Us?

Collaborative environment - Partner directly with surgeons, clinical leaders, and the practice administrator to drive efficiency and consistency across the practice.

Leadership with impact - Lead and mentor a talented administrative team while shaping systems that enhance both patient and staff satisfaction.

Professional growth - Join an organization that values continuous learning, accountability, and leadership development.

Stable, respected practice - Contribute to a practice with deep roots in the community and a strong reputation for quality and integrity.

Positive, team-driven culture - Work in a supportive environment where your expertise and ideas are valued.

Typical working hours for this full-time position are Monday through Thursday from 7:00am -4:30pm, and Friday 7:00am - 1:30pm.

We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, which includes:

Medical insurance (with employer contribution)

401(k)/Retirement plan

Paid time off for vacation, sick days, and recognized holidays

Uniform allowance

Continuing education and leadership development opportunities

Staff events and team-building activities

Key Responsibilities: As the Administrative Manager for a surgical specialty office, you will:

Lead, manage, and develop the administrative team, ensuring accountability, accuracy, and efficiency across all front-office operations. Establish clear expectations, provide real-time feedback, and foster a culture of ownership and performance.

Oversee daily workflows and staffing needs, reviewing schedules, patient flow, and team assignments to ensure resources are aligned with operational priorities and patient volume.

Implement and sustain structured training programs and SOPs, ensuring team members are proficient, compliant, and confident in their roles. Regularly evaluate and update procedures to reflect best practices.

Lead recruitment, onboarding, and performance management for administrative staff--hiring the right talent, conducting orientations, managing scheduling and time-off, and supporting long-term career growth.

Oversee financial and operational accuracy, including daily deposits, reconciliations, and documentation compliance to support practice reporting and financial integrity.

Collaborate with practice leadership on business planning, performance metrics, and team development initiatives that promote accountability, consistency, and operational success.

Qualifications

Required Skills and Attributes:

Proven ability to lead, coach, and motivate a team in a healthcare or dental setting

Excellent organizational, communication, and problem-solving skills

Strong attention to detail and ability to manage multiple priorities

Knowledge of HIPAA, OSHA, and healthcare compliance regulations

Professionalism, discretion, and sound judgment in handling sensitive matters

Proficiency with Microsoft Office and practice management software

Education & Experience:

Associate's degree required; Bachelor's degree preferred

Minimum 3 years of leadership or management experience in a medical, dental, or healthcare setting, required.

Demonstrated experience with staff supervision, training, and performance management, required.

Proficiency in practice operations, insurance processes, and patient scheduling, required.

Equivalent combination of education and experience may be considered.

NOTE: Applications, resumes, and inquiries will only be accepted through this job advertisement.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

401(k) Health insurance Paid time off
Work Location: In person