Job Description

Administrative Assistant - Nextstep Counseling Services, LLC.

Purpose of Position

The Administrative Assistance position with Nextstep Counseling Services plays a pivotal role in assuring our clients receive the services they desire in an efficient and timely manner. The Administrative Assistant is responsible for overall front office duties including providing administrative support to Nextstep staff and communicating with clients both face to face and via phone.

Duties and Responsibilities

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Answer incoming telephone calls, taking and conveying associated messages with staff and clients. Processing new requests for services in a timely and efficient manner. Interacting with physician's offices to obtain PCP referrals as needed for client services. Keeping and maintaining accurate logs of clients Assisting in scheduling initial appointment with assigned therapist. Verifying client's coverage with payor source (Insurance, Medicaid, Medicare etc.). Assisting with scheduling and confirming psychiatric appointments with staff physician. Assist with maintaining office safety and performing emergency drills. Collect and update client information as needed. Taking and keeping a log of client payments. Assist with making sure office staff as supplies needed to perform job and order supplies additional as needed. Answer client inquires and direct to appropriate staff. Provide customer service to clients and outside vendors as needed. Greet clients upon arrival. Offers support and empathy to staff and clients as appropriate. Data entry Assisting site supervisor Other general office duties. Other duties as assigned.

Qualifications:

Must be at least 18 years of age. Effective written and verbal communication skills. Ability to document accurately and professionally. Possess good grammar and spelling. Possess strong computer skills.
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Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch; talk or hear. The employee must frequently lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Vision insurance
Work Location: In person