Job Description

Job Summary

We are a faith-based all-inclusive mental health private practice that is growing. We are seeking an individual who has a heart for helping people in addition to being highly organized and detail-oriented. We are looking for an Administrative Assistant/Office Manager to support our team in managing daily office operations. The ideal candidate will have an understanding of mental health so they can be compassionate with their customer service skills, respect and value confidentiality, possess strong administrative skills, and proficiency in various office software. This role involves multitasking while ensuring smooth communication and efficient office management.

Responsibilities

Manage both in-person and virtual operations, including greeting visitors, managing calls, and handling inquiries. Assisting with medical insurance benefits and claims. Maintain office organization through office day-to-day tasks, data entry and document management. Assist with bookkeeping tasks, including invoicing and billing assistance. Provide customer support by addressing client needs and resolving issues and inquiries promptly. Assist and coordinate calendar management for team members, scheduling meetings and team events. Utilize Microsoft Office, Zoom, and Google Workspace for various administrative tasks. Ensure compliance with office policies and procedures while maintaining confidentiality. Support the team with personal assistant tasks as needed to enhance productivity.

Experience

Proven experience in an administrative role or office management position is preferred. Familiarity with healthcare/mental health receptionist duties is a plus. Bilingual candidates are encouraged to apply for enhanced communication with clients. Strong computer literacy with proficiency in Microsoft Office Suite and Google Workspace is essential. Excellent organizational skills and time management abilities to prioritize tasks effectively. Demonstrated experience in customer service, showcasing strong phone etiquette and interpersonal skills. Prior experience with clerical tasks such as data entry and calendar management is desirable. We invite qualified candidates who meet these criteria to apply for the opportunity to contribute to our dynamic team as an Administrative Assistant/Office Manager.
Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 30 - 35 per week

Education:

Associate (Required)
Experience:

Medical office management: 1 year (Preferred)
Ability to Commute:

Silver Spring, MD 20904 (Required)
Work Location: In person