SUMMARY:?This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non emergency medical transportation services ESSENTIAL FUNCTIONS: Assists callers efficiently and in a polite, courteous and professional manner at all…
SUMMARY:?Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL FUNCTIONS Answers calls for Medicaid eligible requests for non emergency discharges, ride requests, and dispatch estimated time…
Position Overview As the Quality Assurance & Investigator for MediTrans in Arkansas, you will ensure safe, compliant, and effective NEMT services by conducting investigations, performing QA audits, and overseeing corrective actions. This role bridges field operations and regulatory standards—including oversight…
Position Overview Serve as the critical liaison between the Arkansas Department of Human Services (DHS), the Division of Medical Services (DMS), and MediTrans. In this role, you will monitor field operations, ensure regulatory compliance, and develop/training field staff to maintain…
Purpose & Scope The Program Lead manages MediTrans’ Arkansas Medicaid Non Emergency Medical Transportation (NEMT) broker program. You’ll serve as the central coordinator between Medicaid recipients, transportation providers, and state agencies to ensure timely, compliant, and efficient transportation services across…