The City of Reidsville is seeking an experienced and licensed Certified Water Treatment Plant Operator to join its Utilities team at a municipal water treatment facility that operates 24 hours a day, 7 days a week, year-round. This position is ideal for a certified operator who values excellence in drinking water quality, regulatory compliance, and public health protection.
About the Facility
The City of Reidsville Water Treatment Plant is a professionally operated municipal facility dedicated to delivering safe, reliable, and high-quality drinking water to the community. In 2024, the plant earned a significant achievement for the first time in its history -- the North Carolina Area Wide Optimization Program (AWOP) Award, presented by the NC Division of Water Resources.
Only 63 water treatment plants statewide received this designation, recognizing facilities that consistently surpassed federal and state drinking water standards through exceptional operational performance, optimization, and commitment to excellence.
This award reflects the City's strong operational culture, attention to detail, and dedication to continuous improvement.
Position Summary
Under the direction of the Water Treatment Plant Superintendent, the Certified Water Treatment Plant Operator performs advanced operational, monitoring, and laboratory duties to ensure the production of safe, high-quality drinking water in compliance with all EPA and NCDEQ regulations. This position requires a licensed operator capable of working independently, making process control decisions, and supporting a culture of excellence and compliance.
Operators work rotating shifts, including nights, weekends, holidays, and on-call rotations, as required for a continuous-operation facility.
Essential Duties and Responsibilities
Operate, monitor, and optimize water treatment processes to meet or exceed regulatory standards
Monitor SCADA systems and make process control adjustments as needed
Collect samples and perform laboratory analyses in accordance with regulatory requirements
Maintain accurate operational, laboratory, and compliance records
Perform routine inspections, adjustments, and troubleshooting of plant equipment and systems
Respond to alarms, emergencies, and water quality events
Assist with preventive maintenance activities and minor equipment repairs
Support optimization efforts and continuous improvement initiatives
Assist with startup, testing, and operation of new equipment or treatment modifications
Ensure compliance with all safety procedures and regulatory requirements
Provide guidance or mentoring to less experienced operators, as assigned
Participate in on-call and emergency response rotations
Minimum Qualifications
High school diploma or GED
Current North Carolina Water Treatment Plant Operator Certification (Grade appropriate to assignment; Grade B or A preferred)
Minimum of two (2) years of experience operating a municipal water treatment facility
Ability to work rotating shifts, weekends, holidays, and emergency call-outs
Valid North Carolina driver's license
Preferred Qualifications
Grade A North Carolina Water Treatment Plant Operator Certification
Experience working in a high-performing or optimized water treatment facility
Strong laboratory and water quality analysis experience
Familiarity with SCADA systems and automated process controls
Experience supporting regulatory inspections and compliance reporting
Knowledge, Skills, and Abilities
Thorough understanding of water treatment processes and drinking water regulations
Ability to interpret laboratory results, operational data, and treatment trends
Strong attention to detail and documentation accuracy
Independent decision-making and problem-solving skills
Ability to work effectively as part of a team committed to excellence
Commitment to public health protection and environmental stewardship
Salary and Benefits
Salary is commensurate with certification level and experience. The City of Reidsville offers a competitive benefits package, including:
North Carolina Local Government retirement
Health, dental, and vision insurance
Paid holidays, vacation, and sick leave
Continuing education and certification support
100% Employer-paid health, dental, vision, and life insurance for the employee; City-subsidized rates for spouse and dependents
Retiree health and dental insurance until Medicare eligibility
+ 100% employer-paid with 30 years in N.C. Retirement System, the last 10 served in Reidsville
+ 50% employer-paid with 25 years in N.C. Retirement System, the last 10 served in Reidsville) Local Government Employees Retirement System membership
+ Vested at 5 years
+ Requires 6% employee contribution 5% Employer contribution to 401(k) plan for general employees
+ No employee contribution required Employer-paid life insurance at 1 times the annual salary (capped at $200,000)
Local Government Employees Retirement System death benefit
+ 1 times annual salary
+ Minimum $25,000
+ Maximum $50,000 Voluntary (employee-paid) benefits include: accident plan, cancer plan, critical illness plan, long-term disability plan, short-term disability plan, term life plan for employee and dependents, vision plan, whole life plan, flexible spending (FSA) for unreimbursed medical and/or dependent care
Professional development appropriate to the position (dues, memberships, conferences, training opportunities, etc.)
Mileage reimbursement for City-related travel
Longevity pay - paid annually in November
+ $50 per year of service beginning after the second year of service
+ Maximum at $1,500/annually Vacation leave accruals starting at 10 days per year, based on years of service
+ Maximum 240 hours
+ Excess rolls into Sick Leave once a year
+ Credit may be given for other municipal government service Sick leave accruals at 12 days per year with no maximum
+ Unused sick leave converts to service credit at retirement Employees with prior service with an LGERS contributing employer may transfer in unused sick leave from their previous employer to the City of Reidsville
Fourteen paid holidays annually
+ Includes one personal holiday and one floating holiday to be used at a time selected by the employee and approved by their supervisor Free admission to, and use of, Lake Reidsville facilities for employees and dependents living at home (includes one week of camping each year)
Free employee membership at the City of Reidsville Fitness Center
Employer
Reidsville
Address
230 W Morehead St
Reidsville, North Carolina, 27320
Phone
3363491034
Website
https://www.reidsvillenc.gov/
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