Job Description

REPORTING TO:

Human Resources Manager

CLASSIFICATION:

Non-Management, Salary, Regular, Full-Time

SECURITY CLEARANCE: CLASS III

BENEFITS:

Eligible employees (working 30 hours or more) to receive medical, dental, and vision insurance, 401 (k) retirement plan, life and accidental death and dismemberment insurance, flexible spending accounts, supplemental life insurance, and employee assistance program. Additional benefits include company paid holidays, sick leave, vacation, paid jury duty, paid bereavement leave, and employee discounts.

INTRODUCTION

Under the general direction of the Human Resources Manager, the Workforce Management Analyst will optimize staffing through creating schedules for Casino & Hotel staff, forecasting labor needs, handling time off requests/call outs and assist in record keeping pertaining to staffing.

MAJOR DUTIES AND RESPONSIBILITIES:

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Create efficient employee schedules that meet operational demands, balance employee preferences, and ensure proper shifts are covered.

Predict future staffing requirements based on data, business goals, and trends to ensure adequate coverage.

Establish and maintain an effective record keeping system.

Oversee employee hours, manage time-off requests, and ensure compliance with labor laws and company policies.

Assist in record keeping of all time off requests including personal time, vacation time, bereavement, jury duty, call outs, etc. Be available on call for employee call out requests, ability to respond within 20 minutes during normal business hours on off days.

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ADDITIONAL DUTIES:

Adhere to all company standards for employee professionalism and confidentiality.

Refer employee complaints to appropriate management/team.

Reports and documents any observed or known safety hazard, conditions, or unsafe practices and procedures to management immediately.

KNOWLEDGE, SKILLS, AND ABILITIES

Excellent typing and computer skills are necessary. Emphasis will be on accuracy and attention to details. Ability to use or receive training in UKG, Microsoft Suite and Adobe. Knowledge and adept skill of English and the usage of grammar, spelling, punctuation, etc.

Ability to demonstrate a variety of correspondence and report formats.

Knowledge and experience with record management to prepare files and retrieve various documents efficiently.

Ability to communicate at a high level both orally and in writing. Knowledge and/or ability to learn the Casino guidelines, regulations, and procedures to perform work and accomplish tasks in accordance with established policies, procedures, practices, and priorities within the casino.

Ability to plan and organize work using one's own initiative to seek information and assistance from other sources as necessary.

Ability to function efficiently under pressure of time and/or demands of several tasks at once by effectively planning, organizing, and prioritizing workload.

Ability to maintain confidentiality of records and information pertinent to the nature of the work.

QUALIFICATIONS, EXPERIENCE, EDUCATION

? High School Diploma or equivalent,

REQUIRED

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? Must be at least twenty-one (21) years of age,

REQUIRED.

? Two (2) years' experience in a casino setting or two (2) years training in office systems, scheduling experience, or a minimum of two (2) years combined education and experience,

PREFERRED

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? Ability to type a minimum of 40 wpm with emphasis on accuracy,

PREFERRED

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? Experience with general office equipment such as PC, photocopier, multiline-telephone system, FAX, etc.,

PREFERRED

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? Computer experience and MS Office,

PREFERRED

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? Must submit to and clear an Alcohol/Drug Screen,

REQUIRED

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? Good communication and interpersonal relationship skills,

REQUIRED

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? Must submit to and clear an Alcohol/Drug Screen,

REQUIRED.

? Must be Licensable by the Klamath Tribes Gaming Regulatory Commission,

REQUIRED

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? Indian Preference will apply.