Job Description

Numotion, the nation's leading provider of Complex Rehabilitation Technology, is seeking a dedicated Production Technician to join our team. This role is pivotal in building individually configured, medically necessary mobility products and services that enhance the lives of people with disabilities. As a Production Technician, you will be at the heart of our operations, ensuring that our customers receive the highest quality equipment tailored to their unique needs. Your work will directly contribute to our mission of enabling active participation in everyday life for those we serve.



As a

Service Technician

at

Numotion

, you will play a critical role in servicing and repairing

complex manual and powered wheelchairs

, as well as other essential

medical equipment

. This position requires a

strong understanding

of manufacturer specifications and the ability to use current resources to ensure proper repair, maintenance, and functionality of our products. You will directly contribute to

customer satisfaction

, ensuring the equipment is safe, reliable, and ready for the individuals who depend on it every day.

Key Responsibilities:

Diagnose and Repair Equipment:

Identify issues, obtain quotes, and repair equipment both in the shop and in the field.

Maintain Stock Equipment:

Keep rental and stock equipment

clean, organized, and in reliable working order

for customer use.

Work Environment Maintenance:

Ensure a

clean, organized, and safe work environment

in the shop/warehouse at all times.

Delivery Vehicle Maintenance:

Maintain delivery vehicles to ensure they are in

safe operating condition

, keeping them clean and organized.

Parts Management:

Receive, store, and ship parts for equipment, ensuring accurate inventory tracking.

Accurate Documentation:

Complete

documentation

in a thorough and timely manner, including obtaining necessary signatures and submitting reports.

Customer Education:

Educate

customers and caregivers

on proper use, care, and safety of the equipment to enhance longevity and user safety.

Equipment Fitting & Adjustments:

Perform

minor fittings and adjustments

to ensure that the equipment is customized and comfortable for each user.

Safety Compliance:

Follow all

safety procedures

and regulations to ensure a safe work environment.

Training & Development:

Participate in required

in-service training

to stay updated with the latest industry practices and product knowledge.

Required Qualifications, Skills, and Experience:

Education:

High School diploma or GED required or Minimum one year of related experience.

Experience:

Minimum of

two years of relevant mechanical experience

. Experience with medical equipment is preferred.

Technical Skills:

Proficiency with

hand and power tools

for equipment repair.

Computer Skills:

Basic knowledge of

Word Processing

,

Email

, and

Internet

for completing documentation and communication.

Problem-Solving:

Ability to quickly assess situations and make sound decisions to resolve equipment issues.

Driving:

Valid

State Driver's License

with a satisfactory driving record, as this role may involve traveling to various locations.

Preferred Qualifications:

Previous Experience with Wheelchair Repair or Medical Equipment:

Hands-on experience with mobility equipment is highly desirable.

Efficiency in a Fast-Paced Environment:

Ability to manage multiple tasks while maintaining attention to detail.

Physical Requirements:

This role requires the ability to meet the physical demands of the job, with or without reasonable accommodations:

Lifting:

Ability to lift up to

50 lbs

and pull/push equipment weighing over 100 lbs as necessary.

Physical Endurance:

Prolonged periods of

standing

,

bending

, and

kneeling

are required.

Fine Dexterity:

Strong

manual dexterity

is needed for equipment manipulation and repairs.

Weather Conditions:

Ability to work in

inclement weather

conditions, especially during field operations.

Overtime:

Ability to work

overtime

when required, based on business needs.

Why Join Numotion?

At

Numotion

, we are committed to providing employees with a

competitive compensation package

, which includes:

Medical, dental, and vision insurance

to support your health and wellness.

401(k) with employer match

to help you plan for your future.

Short- and long-term disability

for peace of mind.

Life insurance

for financial security for your family.

Employee training and development

programs to ensure your continued growth and success.

Equal Opportunity Employer:

Numotion is proud to be an

equal opportunity employer

. We are dedicated to creating a diverse and inclusive workplace where everyone is treated with

respect and dignity

. We do not tolerate discrimination in any form and are committed to fostering a work environment that reflects the diverse communities we serve. All candidates must pass a

drug test

as part of the hiring process.

Ready to Make a Difference?

If you are passionate about

delivering life-changing mobility solutions

and providing

exceptional customer service

, apply today to join the

Numotion team

! Help us empower individuals to live more

independent

, fulfilling lives.

Join Numotion - where your work makes a real difference in the lives of those who need it most!