Job Description

Job Overview

Purpose:

To maintain the front desk area with an attitude of customer service, and to help create a positive first impression of the community, ensuring that residents, families, guests, and telephone callers are addressed promptly and treated in a courteous and friendly manner.

Minimum Eligibility Requirements:

High school diploma or equivalent required Previous experience in a receptionist or customer service role Previous experience in a senior living environment preferred Must possess strong interpersonal communication skills Proficiency in basic computer skills, including Word and Excel Ability to read, comprehend, write, and speak English to communicate effectively with residents, families, guests and other team members Must be detail oriented and possess strong organizational skills Must meet all health-related requirements pertaining to State licensure Must maintain annual Continuing Education Credits Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation Subject to pre-employment screening including physical, drug and TB testing and criminal clearance

Essential Functions:

Front Desk Reception

Answers the telephone promptly and addresses caller questions in a courteous and professional manner Takes accurate and thorough telephone messages or directs the caller to the appropriate voicemail as requested to do so Greets and interacts with residents, family members, guests, and team members in a friendly and positive manner and directs them to the appropriate person or location, as necessary Responds to emergency calls from residents and alerts appropriate team members in a timely manner
Job Type: Part-time

Pay: From $18.00 per hour

Ability to Relocate:

Fortuna, CA 95540: Relocate before starting work (Required)
Work Location: In person