Job Description

Location:

OSOS Home & Patio AZ

Hours:

Part-time or Full-time (flexible scheduling available)

Pay:

Competitive, based on experience

Job Overview:

OSOS Home & Patio is seeking a friendly, organized, and reliable individual to join our team as an Administrative & Customer Support Assistant. This role is perfect for someone who enjoys working with people, has a knack for staying organized, and can multitask in a dynamic retail environment.

Key Responsibilities:

Greet and assist customers in-store Manage checkout and point-of-sale transactions Answer phones, return voicemails, and respond to emails Help unload shipping Containers Load Sprinter Van/Deliver Patio Sets Maintain organized records, including customer receipts and order tracking Assist with scheduling deliveries and coordinating logistics with the operations team Support basic bookkeeping or inventory entry (training provided) Keep the front desk and store area tidy and organized Help with marketing tasks (such as updating social media or in-store signage) Facebook Marketplace, Offer Up, Craigslist account posting daily Organize and maintain office supplies and equipment to ensure a smooth workflow.

Qualifications:

Weekend availability is required. Previous experience in a retail, administrative, or customer service role preferred Experience with social media platforms Friendly, professional demeanor with strong communication skills Basic computer proficiency (email, Google Sheets, Shopify POS systems) Ability to work independently and as part of a small team Strong attention to detail and organizational skills Must be able to be flexible and willing to help grow a small business.

Duties

Provide exceptional customer service by responding to inquiries and assisting clients with their needs. Manage office communications, including answering phone calls, emails, and other correspondence. Warehouse Work Perform data entry tasks accurately and efficiently to maintain up-to-date records. Support sales efforts by coordinating appointments and managing schedules for team members. Assist in the preparation of reports, presentations, and other documentation as required. Collaborate with team members on various projects and initiatives to enhance client services.

Skills

Strong customer service skills with a focus on client satisfaction. Experience in sales or call center environments is a plus. Proficient in office management practices and procedures. Excellent computer skills, including familiarity with data entry software and Microsoft Office Suite. or multilingual capabilities are highly desirable for effective communication with diverse clients. Ability to work independently as well as part of a team in a fast-paced environment. Strong attention to detail and organizational skills to manage multiple tasks efficiently.
Job Types: Part-time, Contract

Pay: $16.00 - $23.00 per hour

Benefits:

On-the-job training
Experience:

Customer service: 2 years (Preferred)
Ability to Commute:

Chandler, AZ 85226 (Required)
Work Location: In person