Job Description

Hybrid Schedule/Partial Remote: Candidate must be willing to work onsite Tuesday, Wednesday and Thursday of each week in one of the following locations: Purchase, NY; Florham Park, NJ; Conshohocken, PA; Charlotte, NC; New York, NY Other locations considered: Alpharetta, GA; Boston, MA; Chicago, IL; Colorado Springs, CO; Dallas, TX; Jacksonville, IL; Lenexa, KS; Lubbock, TX; Mt Juliet, TN; New Hyde Park, Topeka, KS

ROLE TITLE Virtual Desktop Systems Engineer \xe2\x80\x93 Citrix and Azure

ROLE SUMMARY
This position will be responsible for engineering the move from Citrix Virtual Desktops to Azure Virtual Desktops across a global footprint. Working closely with security and application teams, the individual will engineer the move, create the necessary supporting documentation/runbooks and sunset current Citrix environment.
ROLE RESPONSIBILITIES

• Serves as lead engineer for the migration from Citrix to Windows Virtual Desktop, following Sompo International architecture, technical and security standards
• Provide technical support for nay complex issues within Citrix Environment.
• Ensures that End User Computing engineering and support documentation is created and approved
• Provides hyper-care and performance tuning support during the project
• Works within established configuration and change management policies to ensure awareness, approval and success of changes made to the infrastructure
• Engineer and support multiple Windows desktop images
• Package, test and deploy new applications as needed
• Maintain and expand existing Knowledge Base
• Create new and maintain existing support documents to Maintain high standards in quality in the delivery of End User Computing services
• Provide advice, guidance, and direction to carry out plans and procedures, ensuring schedule attainment, product development process adherence and performance
• Provide last tier support for operations and support teams, including root cause analysis and preventative analysis

• Minimum of 8 years hands on experience working Citrix Virtual Desktops and engineering, designing, developing, and implementing end user computing solutions
• Experience with creating standards and policies, monitoring and upgrading the Citrix environment
• Experience with MCS, FAS and knowledge on SAML
• Experience with publishing the application and Desktops in Citrix Environment
• Experience with troubleshooting complex issues in the Citrix Environment
• Working knowledge on XenApp, XenDesktop, VMWare Hypervisor, Microsoft Azure, Citrix UPM, FsLogix, GPO, Active Directory and PowerShell
• Knowledge on Citrix NetScaler
• Experience developing and testing software packages using Install shield or equivalent
• Skills managing a VDI environment (Azure Virtual Desktop preferred)
• Experience in software development life cycle methodologies and current technology
• Performed migration to Microsoft Azure Virtual Desktop (Citrix, VMware)
• Minimum of 5 years hands on experience working with Azure Virtual Desktops
• industry best practices in order to manage Windows-based projects
• Strong problem solving and root cause analysis skills
• Working knowledge of the ITIL framework

• B.S. in Computer Science or Engineering
• 5 years\xe2\x80\x99 Experience in System Engineer

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